Christian Dior Sales Associate

Montreal • Canada

Wednesday, November 12, 2025

Christian Dior Couture, a prestigious name in the luxury fashion industry, is renowned for its French heritage and vibrant culture, epitomizing unique craftsmanship and creativity through the art of haute couture. As part of the LVMH group, Christian Dior Couture is committed to fostering an inclusive environment where every unique talent is celebrated and valued, ensuring a sense of mission and community among its employees.

1. Achieve and exceed individual sales targets and key performance indicators, including individual sales volume, units per transaction, and average dollar sales.
2. Maintain a strong motivation for results and a positive attitude, prioritizing teamwork at all times.
3. Ensure a welcoming, client-focused environment, providing top-tier service in person, over the phone, and through electronic communication.
4. Develop a local and international client book with the ability to recruit and cultivate high-profile clients.
5. Demonstrate strong product expertise, engaging clients by detailing product features and stories.
6. Resolve issues in partnership with the management team to ensure each client issue is properly addressed for the benefit of the company.
7. Support product movements, merchandising, visual merchandising, and store maintenance as needed.
8. Assist in locating products in other stores for clients and process charge-send sales in accordance with company guidelines.
9. Manage individual stock assignments, including the organization of stock in-store and in the backroom.
10. Participate in all inventories and cycle counts, protecting store assets by understanding and adhering to operational procedures.
11. Assist in packing or wrapping client products when necessary.

1. Minimum of 3 years of retail sales and customer service experience, preferably in a luxury consumer goods environment.
2. Strong motivation for business results with a passion for creativity, fashion, and the brand.
3. Ability to develop strong and lasting relationships with people through communication, organization, and follow-up skills.
4. Provide exceptional customer service in person, over the phone, and through electronic communication.
5. Ability to read, count, and write accurately to complete all business and client-related documentation.
6. Ability to adjust priorities and manage time in a dynamic environment, adaptable to strategies that respond to evolving business trends.
7. Ability to work varied hours and days, including nights, weekends, and holidays as needed.
8. Ability to use all equipment necessary to perform the job, including phone systems, cash registers, tag removers, computers, and other office equipment.
9. Ability to stand for long periods, move and handle boxes of merchandise and fixtures, ability to lift at least 30 lbs.
10. Willingness to adhere to all company policies, procedures, regulations, and standards.

1. Exceptional customer service skills
2. Strong communication and interpersonal skills
3. Proficiency in product knowledge and sales techniques
4. Ability to work collaboratively in a team environment
5. Strong organizational and time management skills

Minimum 3 years of retail sales and customer service experience, preferably in a luxury consumer goods environment.

Christian Dior Couture offers equitable employment opportunities as part of the LVMH group, which emphasizes shared ethical, social responsibility, and environmental protection principles among its Houses and partners.

Christian Dior Couture is a destination for sustainable growth and assured success, shaping the future of its talents in a positive, authentic, and generous environment. The company thrives on delivering excellence with passion, determination, courage, and optimism, offering meaningful and bold codes. As part of LVMH, Christian Dior Couture values inclusivity and community engagement, providing opportunities for involvement in employee-led communities focused on sustainability, diversity, equity, inclusion, and corporate social responsibility.