Christian Dior Sales Associate

Beverly Hills • USA

Monday, July 21, 2025

Christian Dior Couture, a distinguished entity within the LVMH Group, is renowned for its rich French heritage and vibrant culture that celebrates unique savoir-faire and creativity. As part of the LVMH conglomerate, Christian Dior Couture is committed to sustainable growth and success, fostering a positive, authentic, and generous environment for its talents. The Maison is dedicated to delivering excellence with passion, determination, and optimism, offering meaningful and daring codes that resonate with its legacy.

1. Achieve and exceed individual sales goals and key performance indicators, including individual sales volume, units per transaction, and average dollar per transaction.
2. Maintain a strong drive for results and a positive, team-oriented attitude.
3. Ensure a welcoming, client-focused environment by offering best-in-class service in person, over the phone, and through electronic communication.
4. Develop and maintain a local and international client book, recruiting and nurturing top clients.
5. Demonstrate strong product expertise, engaging clients through detailed storytelling of products.
6. Collaborate with leadership to resolve client issues effectively and benefit the business.
7. Support floor moves, merchandising, visual merchandising, and housekeeping as needed.
8. Locate merchandise at other boutiques for clients and accurately process charge-send sales according to company guidelines.
9. Manage individual stock assignments, organizing stock on the floor and in the backroom.
10. Participate in inventory and cycle counts, safeguarding boutique assets by adhering to operating procedures.
11. Assist in packing or wrapping customers’ merchandise when necessary.

1. Minimum of 5 years of retail sales and client service experience, preferably in a luxury consumer goods environment.
2. Strong drive for business results with a passion for creativity, fashion, and the brand.
3. Ability to develop strong and lasting relationships through effective communication, organization, and follow-through skills.
4. Proficiency in providing outstanding customer service across various communication channels.
5. Ability to read, count, and write to accurately complete all business and client-related documentation.
6. Adaptability to adjust priorities and manage time in a fast-paced environment, responding to evolving business trends.
7. Flexibility to work varied hours, including nights, weekends, and holidays.
8. Proficiency in operating necessary equipment, including phone systems, cash registers, sensor-tag removers, computers, and other office equipment.
9. Physical ability to stand for extended periods, move and handle boxes of merchandise and fixtures, and lift at least 30 lbs.
10. Commitment to adhering to all company policies, procedures, regulations, and standards.

1. Exceptional client service skills
2. Strong sales acumen
3. Effective communication
4. Organizational skills
5. Product knowledge expertise
6. Problem-solving abilities
7. Team collaboration
8. Adaptability to fast-paced environments
9. Technical proficiency in retail equipment
10. Physical endurance

Minimum 5 years of retail sales and client service experience, preferably in a luxury consumer goods environment.

Christian Dior Couture offers a comprehensive benefits package, including opportunities to engage in employee-led communities focused on sustainability, diversity, equity, inclusion, and corporate social responsibility. Employees are part of a supportive environment that values ethics, social responsibility, and environmental protection.

Christian Dior Couture fosters a culture of inclusivity and purpose, celebrating each unique talent within its organization. As part of the LVMH Group, the Maison emphasizes shared values that enrich and impact beyond the organization, providing a sense of belonging and community. The workplace is characterized by a commitment to ethical practices, social responsibility, and environmental protection.