Christian Dior Retail Performance Assistant Intern

Paris • France

Monday, December 22, 2025

Christian Dior Couture, a prestigious entity within the LVMH conglomerate, epitomizes luxury and innovation in the fashion industry. Renowned for its commitment to excellence and creativity, Dior offers a dynamic environment where passion and talent are nurtured. As part of LVMH, Dior benefits from a global network and resources, fostering a culture of collaboration and growth.

1. Contribute to the animation and monitoring of Customer Experience programs, including providing weekly and monthly reporting.
2. Prepare analysis presentations for monthly meetings with General Managers and key stakeholders, as well as quarterly meetings with the Customer Experience community.
3. Serve as the main point of contact for Boutiques in managing requests and issues.
4. Manage Retail KPIs reporting and analysis, including monthly reports on traffic counting, conversion rates, and cross-selling.
5. Monitor the performance of omnichannel services and analyze the adoption and performance of retail tools.
6. Conduct specific analyses for management and prepare supporting presentations.
7. Actively contribute to the management of Europe communication tools, including coordinating the gathering of information and redaction of weekly newsletter articles.
8. Participate in monthly committee meetings with all stakeholders to build the ongoing strategy.
9. Support Europe teams for any questions and resolution of incidents, collect feedback among teams, and issue recommendations.
10. Support for setups and tests for evolutions.

1. Student pursuing a BAC+4/5 in Management or Business.
2. First experience in a retail environment is appreciated, either in a Boutique or at Headquarters.

1. Curious, proactive, and strategic mindset.
2. Team-focused with a desire to collaborate effectively.
3. Organized, methodical, and rigorous.
4. Understanding of Retail Operations and Customer Experience is a plus.
5. Fluent in French and English.
6. Excellent computer skills, particularly in Microsoft Excel, Word, and PowerPoint.

No prior experience required, but a first experience in a retail environment is appreciated.

Student pursuing a BAC+4/5 in Management or Business.

The position offers a hybrid working mode, combining the flexibility of remote work with the collaborative environment of office presence.

Christian Dior Couture is dedicated to fostering an inclusive and diverse workplace where employees are encouraged to express their individuality. The Maison values creativity and innovation, ensuring a supportive atmosphere where talent can thrive.