Christian Dior Logistics Assistant Manager

Tokyo • Japan

Friday, August 29, 2025

Christian Dior Couture, a prestigious name in the luxury fashion industry, is part of the esteemed LVMH Group. Known for its exquisite craftsmanship and innovative designs, Dior offers a dynamic and inspiring work environment. As an employer, Dior is committed to fostering talent and providing opportunities for professional growth within the global luxury market.

1. Act as the primary liaison between Dior and the third-party logistics provider (3PL), ensuring performance and operational expectations are met.
2. Collaborate with the 3PL to prioritize and fulfill customer orders accurately and punctually, maintaining up-to-date inventory records in both Dior's POS and 3PL WMS systems.
3. Facilitate continuous improvement processes at the 3PL, ensuring all Key Performance Indicators (KPIs) are achieved and driving action plans for necessary enhancements.
4. Oversee facility and account managers at the 3PL, providing leadership support and solutions to reported issues.
5. Work closely with the 3PL to forecast volume, seasonality, and events to prevent capacity and material shortages.
6. Assess and train facility associates in picking, packing, and the pack/hold process, conducting inspections to ensure shipment accuracy and alignment with Dior SOPs.
7. Reconcile information between the 3PL's WMS and Dior's POS/EC systems, maintaining inventory accuracy and integrity.
8. Build processes for monitoring, alerting, managing, and escalating inventory and order issues.
9. Drive strategic reviews and analysis with the 3PL to understand capacity and financial opportunities and risks.
10. Validate 3PL invoices and control operational costs.

1. Bachelor's degree in Supply Chain, Engineering, Logistics, Technology, Operations, or related field.
2. 4-5 years of experience in warehousing operations with knowledge of material handling procedures and computer systems (WMS, POS, OMS).
3. Comprehensive knowledge of warehouse operations and inventory management; experience with 3PL management preferred.

1. Proficiency in Microsoft Office, particularly advanced Excel skills.
2. Strong management and analytical skills; experience with TPM, lean, or six sigma preferred.
3. Excellent interpersonal and negotiation skills.
4. Strong organizational, planning, and multi-tasking abilities with attention to detail.
5. Ability to drive results and manage processes effectively.
6. Flexibility and adaptability in dealing with ambiguity.
7. Team-oriented with strong relationship and influence skills.

Minimum 3 years of relevant experience in logistics or supply chain management.

Bachelor's degree in a related field.

Competitive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Christian Dior Couture fosters a culture of excellence, creativity, and innovation. Employees are encouraged to bring their unique perspectives and talents to the table, contributing to the brand's legacy of luxury and sophistication. The workplace is collaborative and dynamic, offering opportunities for professional growth and development within a supportive environment.