Christian Dior In-Store Training Manager
Christian Dior Couture, a distinguished member of the LVMH Group, is renowned for its rich French heritage and commitment to excellence in the luxury fashion industry. The Maison is celebrated for its unique savoir-faire and creativity, offering a dynamic environment where talent is nurtured and innovation thrives. As part of LVMH, Christian Dior Couture values diversity and inclusion, fostering a workplace where every employee is empowered to contribute to the brand's legacy of elegance and sophistication.
- Develop and facilitate comprehensive training programs in boutiques, including brand culture, product knowledge, selling ceremony, client development, and employee induction.
- Evaluate and address the training and development needs of boutiques, providing regular follow-up to retail teams and corporate departments.
- Revise or create new training programs in collaboration with the training team based on business needs.
- Partner with regional, merchandising, visual, events, CRM, and PR teams to develop seasonal product training.
- Track productivity reporting and collaborate with regional leadership to coach and manage underperforming associates.
- Oversee induction and onboarding for new boutique employees and support store openings, events, and activations.
- Assist management with on-the-floor coaching to enhance client experience, styling, and brand ambassadorship.
- Provide training recaps to training, boutique management, and retail leadership teams.
- Communicate with retail leadership to assess the training level of all employees.
- Coordinate and manage the training calendar to support seasonal launches, events, and activations.
- Adjust priorities and manage time effectively to support business needs.
- Track the effectiveness of training programs and provide regular follow-up to ensure sustainability.
- Minimum 5 years of retail training experience, preferably in a luxury retail environment.
- Strong passion and awareness of the luxury fashion industry.
- Ability to develop a strong understanding of the Dior brand image.
- Proficiency in developing interactive, creative, and comprehensive training programs.
- Clear and concise communication skills at all organizational levels.
- Active listening skills and the ability to communicate material and instructions effectively.
- Adherence to company policies and procedures.
- Strong computer presentation skills, particularly in PowerPoint and Excel.
- Ability to work a full-time schedule, including nights, weekends, and holidays.
- Willingness to travel as needed.
- Leadership and coaching
- Training program development
- Cross-functional collaboration
- Time management
- Communication and presentation
- Problem-solving
- Adaptability
- Client experience enhancement
Minimum 5 years of experience in retail training, with a preference for luxury retail environments.
Salary range of $95,000 - $105,000 annually, plus bonus eligibility, dependent on skills and experience.
Comprehensive benefits including medical, dental, vision, flexible spending accounts, short and long-term disability, employee discount program, various paid time off, volunteer time off, holidays, mental health and wellbeing support, family-friendly benefits, reproductive health care, child and elder care services, commuter benefits, 401k plans with employer matching, and employee referral program.
Christian Dior Couture fosters a vibrant and inclusive culture where creativity and innovation are celebrated. The Maison is committed to sustainable growth and success, shaping the future of its talents in a positive and authentic environment. Employees are encouraged to engage in communities focused on sustainability, diversity, equity, inclusion, and corporate social responsibility, reflecting the brand's dedication to ethical practices and social impact.

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