Christian Dior In-Store Training Manager
Christian Dior Couture, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH Group. Renowned for its French heritage and vibrant culture, the Maison is celebrated for its unique savoir-faire and creativity. As an employer, Christian Dior Couture is committed to sustainable growth and success, fostering a positive and inclusive environment where talents are nurtured and excellence is pursued with passion and determination.
- Develop and facilitate training programs in boutiques, covering brand culture, product knowledge, selling ceremony, client development, and employee induction.
- Evaluate training and development needs of boutiques regularly and provide feedback to retail teams and corporate departments.
- Collaborate with the training team to revise or create new training programs based on business needs.
- Partner with regional, merchandising, visual, events, CRM, and PR teams to develop seasonal product training.
- Track productivity reporting processes and work with regional leadership to coach and manage underperforming associates.
- Oversee induction and onboarding for new boutique employees and support store openings, events, and activations.
- Assist management with on-the-floor coaching to enhance client experience, styling, and brand ambassadorship.
- Provide training recaps to training, boutique management, and retail leadership teams.
- Communicate with retail leadership to assess the training level of all employees.
- Coordinate and manage the training calendar to support seasonal launches, events, and activations.
- Adjust priorities and manage time effectively to support business needs.
- Track the effectiveness of training programs and provide regular follow-up to sustain improvements.
- Minimum 5 years of retail training experience, preferably in a luxury retail environment.
- Strong passion and awareness of the luxury fashion industry.
- Ability to develop a strong understanding of the Dior brand image.
- Capability to create interactive, creative, and comprehensive training programs.
- Clear and concise communication skills at all organizational levels.
- Active listening skills and ability to communicate material and instructions effectively.
- Proficiency in computer presentation tools, particularly PowerPoint and Excel.
- Ability to work full-time, including nights, weekends, and holidays.
- Willingness to travel as needed.
Minimum 5 years of retail training experience, preferably in a luxury retail environment.
Salary range of $95,000 - $105,000 annually, plus bonus eligibility, dependent on skills and experience.
Comprehensive benefit plans including medical, dental, vision, Flexible Spending Accounts, short and long-term disability, employee discount program, various paid time off, volunteer time off, holidays, mental health and wellbeing support, family-friendly benefits, reproductive health care, child and elder care services, commuter benefits, 401k plans with employer contributions matching, and employee referral program.
Christian Dior Couture fosters a culture of inclusivity and purpose, valuing each unique talent within the LVMH Group. The Maison emphasizes sustainable growth and success, offering a positive environment where talents are shaped for the future. Employees are encouraged to engage in communities focused on sustainability, diversity, equity, inclusion, and corporate social responsibility.


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