Christian Dior In-Store Training Manager

Christian Dior Couture, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH Group. Renowned for its French heritage and vibrant culture, the Maison is celebrated for its unique savoir-faire and creativity. As an employer, Christian Dior Couture is committed to sustainable growth and success, fostering a positive and inclusive environment where talents are nurtured and excellence is pursued with passion and determination.

1. Develop and facilitate training programs in boutiques, covering brand culture, product knowledge, selling ceremony, client development, and employee induction.
2. Evaluate training and development needs of boutiques regularly and provide feedback to retail teams and corporate departments.
3. Collaborate with the training team to revise or create new training programs based on business needs.
4. Partner with regional, merchandising, visual, events, CRM, and PR teams to develop seasonal product training.
5. Track productivity reporting processes and work with regional leadership to coach and manage underperforming associates.
6. Oversee induction and onboarding for new boutique employees and support store openings, events, and activations.
7. Assist management with on-the-floor coaching to enhance client experience, styling, and brand ambassadorship.
8. Provide training recaps to training, boutique management, and retail leadership teams.
9. Communicate with retail leadership to assess the training level of all employees.
10. Coordinate and manage the training calendar to support seasonal launches, events, and activations.
11. Adjust priorities and manage time effectively to support business needs.
12. Track the effectiveness of training programs and provide regular follow-up to sustain improvements.

1. Minimum 5 years of retail training experience, preferably in a luxury retail environment.

1. Strong passion and awareness of the luxury fashion industry.
2. Ability to develop a strong understanding of the Dior brand image.
3. Capability to create interactive, creative, and comprehensive training programs.
4. Clear and concise communication skills at all organizational levels.
5. Active listening skills and ability to communicate material and instructions effectively.
6. Proficiency in computer presentation tools, particularly PowerPoint and Excel.
7. Ability to work full-time, including nights, weekends, and holidays.
8. Willingness to travel as needed.

Minimum 5 years of retail training experience, preferably in a luxury retail environment.

Salary range of $95,000 - $105,000 annually, plus bonus eligibility, dependent on skills and experience.

Comprehensive benefit plans including medical, dental, vision, Flexible Spending Accounts, short and long-term disability, employee discount program, various paid time off, volunteer time off, holidays, mental health and wellbeing support, family-friendly benefits, reproductive health care, child and elder care services, commuter benefits, 401k plans with employer contributions matching, and employee referral program.

Christian Dior Couture fosters a culture of inclusivity and purpose, valuing each unique talent within the LVMH Group. The Maison emphasizes sustainable growth and success, offering a positive environment where talents are shaped for the future. Employees are encouraged to engage in communities focused on sustainability, diversity, equity, inclusion, and corporate social responsibility.