Christian Dior In-Store Training Manager

Beverly Hills • USA

Wednesday, June 18, 2025

Christian Dior Couture, a distinguished member of the LVMH Group, stands as a beacon of luxury fashion, renowned for its rich French heritage and innovative spirit. The Maison is celebrated for its commitment to excellence, creativity, and sustainability, offering a nurturing environment for talent development. As part of the LVMH family, Christian Dior Couture embraces diversity and inclusivity, fostering a workplace where unique talents are valued and empowered to make a difference.

1. Develop and facilitate comprehensive training programs in the boutique, covering brand culture, product knowledge, selling ceremonies, client development, and employee induction.
2. Evaluate and address the training and development needs of the boutique on an ongoing basis, providing regular feedback to retail teams and corporate departments.
3. Collaborate with the training team to assess existing programs and develop new initiatives based on business requirements.
4. Partner with regional, merchandising, visual, events, CRM, and PR teams to create seasonal product training.
5. Monitor productivity reporting processes and work with regional leadership to coach and manage underperforming associates.
6. Oversee the induction and onboarding process for new boutique employees and support store openings, events, and activations.
7. Provide on-the-floor coaching to enhance client experience, styling, and brand ambassadorship among boutique teams.
8. Deliver training recaps to training, boutique management, and retail leadership teams.
9. Communicate with retail leadership to assess the training level of all employees.
10. Coordinate and manage the training calendar to support seasonal launches, events, and activations.
11. Adjust priorities and manage time effectively to meet business needs.
12. Track the effectiveness of training programs and provide regular follow-up to ensure sustainability.

1. Minimum 5 years of retail training experience, preferably in a luxury retail environment.

1. Strong passion and awareness of the luxury fashion industry.
2. Ability to develop a strong understanding of the Dior brand image.
3. Proficiency in developing interactive, creative, and comprehensive training programs.
4. Excellent communication skills at all organizational levels.
5. Active listening skills and ability to convey material and instructions effectively.
6. Adherence to company policies and procedures.
7. Proficient in computer presentation skills, particularly PowerPoint and Excel.
8. Flexibility to work full-time, including nights, weekends, and holidays.
9. Willingness to travel as needed.

Minimum 5 years of retail training experience, preferably within the luxury sector.

Salary range of $95,000 - $105,000 annually, plus bonus eligibility.

Comprehensive benefits package including medical, dental, vision, flexible spending accounts, short and long-term disability, employee discount program, paid time off, volunteer time off, holidays, mental health and wellbeing support, family-friendly benefits, reproductive health care, child and elder care services, commuter benefits, 401k plans with employer matching, and employee referral program.

Christian Dior Couture fosters a vibrant and inclusive culture, deeply rooted in its French heritage and commitment to sustainability. The Maison encourages a positive, authentic, and generous environment where talents are nurtured for growth and success. As part of the LVMH Group, the company values diversity and inclusivity, providing employees with opportunities to engage in communities focused on sustainability, diversity, equity, inclusion, and corporate social responsibility.