Christian Dior Hospitality Manager
Christian Dior Couture, a prestigious name in the luxury fashion industry, is part of the renowned LVMH conglomerate. Known for its exquisite craftsmanship and innovative designs, the brand extends its elegance into the realm of fine dining through a collaboration with three-Michelin-starred chef Dominique Crenn. This partnership creates an unparalleled dining experience that merges haute couture with haute cuisine.
- Serve as the primary ambassador of the guest experience from arrival to departure.
- Greet and seat guests with poise, charm, and efficiency, ensuring a flawless first and last impression.
- Coordinate and manage reservations using advanced booking systems, optimizing table assignments to enhance service flow and guest satisfaction.
- Build strong, personalized relationships with VIC clientele, fashion industry leaders, and returning guests.
- Collaborate closely with the culinary and beverage teams to ensure seamless service and storytelling that reflects both Christian Dior and Dominique Crenn’s brand ethos.
- Lead and inspire the front-of-house team to maintain the highest standards of service, attire, and professionalism.
- Assist with front-of-house dining service when needed.
- Assist in restaurant-related reporting.
- Resolve guest concerns discreetly and effectively, maintaining composure under pressure.
- Stay informed about special events, Dior launches, and high-profile visits; anticipate and plan for elevated service needs.
- Uphold strict confidentiality and discretion at all times.
- Minimum 10 years’ experience as a Maître d’ or in a senior front-of-house leadership role at a Michelin-starred or luxury fine dining restaurant.
- Deep understanding of luxury hospitality standards and Los Angeles’ elite clientele.
- Polished, fashion-forward appearance in keeping with the Dior brand.
- Exceptional interpersonal and communication skills.
- Proficiency in reservation platforms and CRM tools.
- Fluency in French is a plus; multilingual abilities preferred.
- Must have open availability, including evenings, weekends, and holidays.
- Exceptional guest relations and interpersonal skills.
- Advanced proficiency in reservation and CRM systems.
- Strong leadership and team management abilities.
- Excellent problem-solving and conflict resolution skills.
- Multilingual communication skills.
A minimum of 10 years in a senior front-of-house leadership role at a Michelin-starred or luxury fine dining restaurant is required.
The role offers a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth within the LVMH group.
Christian Dior Couture fosters a culture of excellence, innovation, and elegance, reflecting its esteemed position in the luxury fashion industry. The workplace environment is dynamic and fast-paced, with a strong emphasis on teamwork and maintaining the highest standards of service and professionalism.

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