Christian Dior Digital Client Advisor Intern

Paris • France

Monday, June 23, 2025

Christian Dior Couture, a prestigious entity within the Mode & Maroquinerie division, is synonymous with luxury and innovation. As part of the esteemed LVMH conglomerate, Christian Dior is renowned for its visionary approach to fashion and its commitment to excellence. The brand continues to inspire with its rich heritage and dedication to empowering women through exquisite designs.

1. Provide exceptional client service by understanding and addressing client needs with empathy and professionalism.
2. Meet and exceed quantitative and qualitative objectives.
3. Maintain brand integrity and core values in all client interactions.
4. Resolve client issues effectively through various communication channels, including phone, email, and social media.
5. Escalate unresolved issues to supervisors as necessary.
6. Ensure all client communications comply with Dior policies and processes.
7. Demonstrate brand awareness, storytelling, and product knowledge in client communications.
8. Focus on personalization to enhance customer relationships.
9. Monitor and update customer information to retain existing clients and identify new high-potential clients.
10. Achieve and exceed planned KPIs related to sales, clienteling, and client experience.
11. Recommend innovative solutions for client concerns and share successful strategies within the team.
12. Cultivate strong working relationships within the Dior network.

1. Bac+2 from a higher education institution.
2. Previous experience in luxury sectors such as client service, boutiques, hotels, or concierge.

1. Proficiency in Microsoft Office.
2. Salesforce knowledge is advantageous.
3. Strong sales negotiation skills.
4. Ability to multitask and prioritize.
5. Flexibility to work a varied schedule.
6. Client-first mindset.

Entry-level position suitable for candidates with some prior experience in luxury client service environments.

Bac+2 from a higher education institution.

Opportunity to work in a hybrid mode, combining remote and on-site work.

Christian Dior Couture fosters a culture of passion, innovation, and excellence. Employees are encouraged to embody the brand's core values and contribute to its legacy of empowering women through fashion. The workplace is dynamic, with a focus on collaboration and personal growth.