Christian Dior Digital Client Advisor Intern

Paris • France

Tuesday, June 17, 2025

Christian Dior Couture, a distinguished entity within the Mode & Maroquinerie division, stands as a beacon of luxury fashion, renowned for its visionary approach and commitment to excellence. As part of the illustrious LVMH conglomerate, Christian Dior continues to inspire and captivate with its rich heritage and innovative spirit, offering a dynamic environment for talent to thrive.

1. Deliver exceptional client service by understanding and addressing client needs with empathy and professionalism.
2. Exceed quantitative and qualitative objectives through effective communication and problem resolution.
3. Maintain brand integrity and core values in all client interactions.
4. Escalate complex client issues to supervisors for resolution.
5. Adhere to Dior policies and processes in all client communications.
6. Demonstrate brand awareness and product knowledge in client interactions.
7. Enhance customer relationships through personalized actions.
8. Update and monitor customer information to retain and identify high-potential clients.
9. Achieve and surpass planned KPIs related to sales, clienteling, and client experience.
10. Propose innovative solutions to client concerns and share successful strategies with the team.
11. Foster strong working relationships within the Dior network.

1. Bac+2 from a higher education institution.
2. Previous experience in luxury sectors such as client service, boutiques, hotels, or concierge.

1. Proficiency in Microsoft Office.
2. Knowledge of Salesforce is advantageous.
3. Fluency in English and an additional language at C2 level (French, German, Italian, Spanish, Dutch, Portuguese, or Arabic).
4. Strong sales negotiation skills.
5. Ability to multitask and prioritize.
6. Flexibility to work varied schedules.
7. Client-first mindset.

Entry-level position suitable for candidates with initial experience in luxury client service environments.

Bac+2 from a higher education institution.

Opportunities for career growth within a prestigious luxury brand.

Christian Dior Couture fosters a culture of passion, creativity, and excellence, where employees are encouraged to embody the brand's visionary spirit and dedication to luxury. The workplace is dynamic, supportive, and committed to nurturing talent and innovation.