Christian Dior Deputy Department Manager — Men's Ready-to-Wear

Christian Dior Couture is a leading maison within the LVMH luxury group, renowned for its couture heritage, meticulous craftsmanship and high-fashion innovation. The brand emphasises exceptional client service, creative excellence and rigorous retail standards across a global network of boutiques and department store concessions.

1. Lead by example on the sales floor: coach, mentor and train the team to elevate service, selling techniques and clienteling.
2. Support the Department Manager in achieving commercial targets and implementing local client development strategies, including VIP and Elite client programmes.
3. Drive cross-selling across product universes and build long-term client relationships to maximise repeat business and lifetime value.
4. Oversee daily store operations: organise and delegate team tasks, manage stock ordering and control, and take measures to minimise shrinkage and operating expenses.
5. Support recruitment, performance evaluation, motivation and talent development within the team; act as a people developer and succession-builder.
6. Ensure operational compliance with company administration systems, cash/credit and exchange procedures, and handle customer complaints effectively.
7. Maintain the highest standards of visual merchandising, housekeeping and boutique presentation; represent the Maison at client and brand events when required.

1. Minimum five years' experience in luxury fashion retail, including prior experience at Assistant/Deputy Manager level.
2. Demonstrable expertise in Men's ready-to-wear, shoes and accessories.
3. Proven leadership skills with the ability to lead, develop and retain a seasoned sales team.
4. Track record of client acquisition and long-term relationship development with VIP clientele.
5. Excellent communication and relationship-building capabilities; fluency in a second language preferred.
6. Strong commercial acumen and familiarity with stock management, cash handling and loss-prevention procedures.

1. Men's ready-to-wear, shoes and accessories product knowledge
2. Client development and clienteling
3. Team leadership and people development
4. Sales target management and commercial reporting
5. Stock control, ordering and shrinkage prevention
6. Cash, credit and exchange procedures
7. Complaint resolution and client recovery
8. Visual merchandising and boutique presentation
9. Event representation and ambassadorial duties

Minimum five years' experience in luxury retail with prior responsibility at Assistant or Deputy Manager level; demonstrable success leading teams in men's RTW environments and growing VIP client portfolios.

Bachelor’s degree or equivalent professional experience in retail/management preferred.

The Maison cultivates a high-expectation, atelier-like culture that balances creative excellence with rigorous commercial discipline. Employees are expected to uphold Dior’s heritage of craftsmanship and client service while developing professionally within an international luxury environment under the LVMH umbrella.