Christian Dior Deputy Department Manager

London • UK

Tuesday, August 5, 2025

Christian Dior Couture, a prestigious name within the luxury fashion industry, is part of the esteemed LVMH group, known for its commitment to excellence and innovation. As an employer, the brand offers a unique opportunity to be part of a storied heritage, inviting employees to share in its passion for luxury and craftsmanship.

1. Lead by example, mentoring and training the team to enhance their sales and service techniques.
2. Support the development and implementation of a local client development strategy.
3. Foster internal relationships to facilitate cross-selling across product categories.
4. Cultivate client loyalty by building relationships with VVIC and Elite clients.
5. Monitor and enhance sales performance within the department.
6. Efficiently address and resolve customer complaints.
7. Contribute to achieving the department's commercial objectives while adhering to company policies.
8. Develop relationships with Head Office to provide feedback on clientele and product performance.
9. Assist in stock ordering and management as needed.
10. Lead and organize the store team, delegating daily tasks.
11. Support recruitment, evaluation, motivation, and development of the team.
12. Minimize stock losses and store operating expenses.
13. Maintain high standards of housekeeping and display within the department.
14. Ensure familiarity with selling systems, cash, credit, and exchange procedures.
15. Maximize security and prevent product theft.
16. Ensure compliance with company administration systems and procedures to minimize losses.
17. Perform additional duties as directed by Line Manager or Head Office.
18. Represent Christian Dior as an ambassador at events when necessary.

1. Previous experience at Supervisor or Deputy Department Manager level within luxury fashion.
2. Proven ability to lead an experienced and capable team.
3. An existing client book (preferred).
4. Fluency in a second language (preferred).

1. Excellent communication and relationship-building skills.
2. Strong knowledge of fashion and trends.
3. Passion for Christian Dior and its collections.

Minimum 3 years of experience in a similar role within luxury fashion.

Full-time position with 40 hours per week and flexibility from Monday to Sunday.

Christian Dior Couture fosters a culture of passion, innovation, and excellence. Employees are encouraged to embody the brand's values and contribute to its legacy of luxury and craftsmanship. The workplace is dynamic, offering opportunities for personal and professional growth within the prestigious LVMH group.