Christian Dior Department Manager

Christian Dior Couture, a prestigious name in the luxury fashion industry, is part of the illustrious LVMH Group, renowned for its commitment to excellence and innovation. As an employer, Christian Dior Couture offers a dynamic and inspiring work environment, fostering creativity and professional growth within the luxury retail sector.

1. Lead and motivate the team to achieve exceptional sales results.
2. Develop team talents by enhancing their skills and managing daily operations.
3. Ensure team quality in terms of uniform, grooming, and service standards.
4. Support recruitment and integration of new team members.
5. Conduct product and sales training, optimizing mystery shopping results.
6. Set objectives and conduct regular evaluations to improve team understanding of business goals.
7. Drive sales targets and motivate the sales team through regular meetings and feedback.
8. Conduct spot coaching and set product category targets, implementing corrective measures as needed.
9. Enhance cross-selling and synergies within the boutique through positive communication.
10. Optimize sell-through by collaborating with the Boutique Manager and Merchandiser.
11. Maintain visual merchandising standards and ensure the upkeep of the selling space.
12. Represent the brand image within the department and collaborate with other departments to improve turnover.
13. Contribute to global team performance by being a role model and achieving personal sales.
14. Welcome clients, identify their expectations, and encourage exploration of the boutique.
15. Lead in creating an exceptional customer experience through a multisensory selling style.
16. Ensure client details are updated and utilize the customer database for effective clienteling.
17. Participate in boutique events and manage customer service within the department.
18. Develop a strong clientele base with high potential profiles for sales.

1. Diploma or higher education

1. Detail-oriented
2. Well-organized
3. Numerically sensitive
4. Self-motivated and proactive
5. Strong leadership and communication skills
6. Ability to work under pressure
7. Proficiency in English and Mandarin
8. Excel skills

Minimum of 5 years of relevant experience at a supervisory level in the luxury retail industry.

Diploma or above

Christian Dior Couture offers a comprehensive benefits package, including opportunities for career advancement, professional development, and a vibrant work environment.

Christian Dior Couture is committed to fostering a collaborative and high-performing team environment, where creativity and innovation are encouraged. The company values diversity and inclusivity, providing a supportive atmosphere for employees to thrive and excel in their careers.