Christian Dior Department Manager
Christian Dior Couture, a prestigious name in the luxury fashion industry, is part of the illustrious LVMH Group, renowned for its commitment to excellence and innovation. As an employer, Christian Dior Couture offers a dynamic and inspiring work environment, fostering creativity and professional growth within the luxury retail sector.
- Lead and motivate the team to achieve exceptional sales results.
- Develop team talents by enhancing their skills and managing daily operations.
- Ensure team quality in terms of uniform, grooming, and service standards.
- Support recruitment and integration of new team members.
- Conduct product and sales training, optimizing mystery shopping results.
- Set objectives and conduct regular evaluations to improve team understanding of business goals.
- Drive sales targets and motivate the sales team through regular meetings and feedback.
- Conduct spot coaching and set product category targets, implementing corrective measures as needed.
- Enhance cross-selling and synergies within the boutique through positive communication.
- Optimize sell-through by collaborating with the Boutique Manager and Merchandiser.
- Maintain visual merchandising standards and ensure the upkeep of the selling space.
- Represent the brand image within the department and collaborate with other departments to improve turnover.
- Contribute to global team performance by being a role model and achieving personal sales.
- Welcome clients, identify their expectations, and encourage exploration of the boutique.
- Lead in creating an exceptional customer experience through a multisensory selling style.
- Ensure client details are updated and utilize the customer database for effective clienteling.
- Participate in boutique events and manage customer service within the department.
- Develop a strong clientele base with high potential profiles for sales.
- Diploma or higher education
- Detail-oriented
- Well-organized
- Numerically sensitive
- Self-motivated and proactive
- Strong leadership and communication skills
- Ability to work under pressure
- Proficiency in English and Mandarin
- Excel skills
Minimum of 5 years of relevant experience at a supervisory level in the luxury retail industry.
Diploma or above
Christian Dior Couture offers a comprehensive benefits package, including opportunities for career advancement, professional development, and a vibrant work environment.
Christian Dior Couture is committed to fostering a collaborative and high-performing team environment, where creativity and innovation are encouraged. The company values diversity and inclusivity, providing a supportive atmosphere for employees to thrive and excel in their careers.


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