Christian Dior Client Service Supervisor

Christian Dior Couture, a prestigious brand within the Fashion & Leather Goods sector, operates under the esteemed LVMH conglomerate. Renowned for its exquisite craftsmanship and innovative designs, Dior offers a dynamic and luxurious work environment that fosters creativity and excellence.

1. Oversee the day-to-day management of Client Service Representative functions within the boutique.
2. Ensure exceptional customer service by maintaining a welcoming environment and upholding housekeeping standards.
3. Manage the POS system, cash integrity, and inventory control.
4. Assist in aftersales, client service, and phone communication.
5. Supervise customer exchanges, returns, and feedback communication to management.
6. Complete all opening and closing procedures, securing cash and receipts.
7. Train and coach stock associates in operational tasks, safety, and security protocols.

1. Minimum of 3 years of retail cashiering experience, preferably in a luxury setting.
2. Ability to work full-time with flexible hours, including nights, weekends, and holidays.
3. Strong interpersonal, communication, and organizational skills.
4. Physical ability to stand for extended periods and handle merchandise.

1. Customer service excellence
2. Cash management
3. Inventory control
4. Team leadership
5. Problem-solving

A minimum of 3 years in retail cashiering, with a preference for luxury retail experience.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Christian Dior Couture embodies a culture of elegance and innovation, where employees are encouraged to express creativity and pursue excellence. The brand values teamwork and dedication, providing a supportive environment for career growth.