Christian Dior Client Service Representative

Vancouver • Canada

Wednesday, January 7, 2026

Christian Dior Couture, a distinguished house within the LVMH Group, is celebrated for its rich French heritage and innovative spirit. As a leader in luxury fashion, the brand is committed to fostering an environment of sustainable growth and success, where creativity and savoir-faire are paramount. The LVMH Group, renowned for its dedication to excellence, provides a platform where diverse talents are valued and nurtured, ensuring a workplace that is inclusive and purpose-driven.

1. Ensure exceptional customer service by creating a welcoming environment, greeting and acknowledging customers, and maintaining high housekeeping standards.
2. Efficiently manage point-of-sale systems, ensuring accurate cash handling and media maintenance.
3. Utilize proper telephone etiquette for customer inquiries, message taking, and call transfers.
4. Assist in the packing and wrapping of customer merchandise.
5. Collaborate with Boutique Leadership to manage customer exchanges and returns.
6. Communicate customer requests and feedback to management.
7. Complete all opening and closing procedures, securing cash and receipts.
8. Maintain an orderly register area and ensure supplies are stocked.
9. Assist with floor moves, merchandising, display maintenance, and housekeeping.
10. Provide support to the selling floor as needed.
11. Participate in inventory activities.
12. Address problems and make informed suggestions to enhance service and productivity in the cash wrap area.
13. Support general Boutique operational tasks, including safety, security, and adherence to policies and procedures.

1. 3+ years of retail cashiering experience, preferably in a luxury environment.
2. Ability to work full-time with flexible hours, including nights, weekends, and holidays.
3. Strong interpersonal, communication, organizational, and follow-through skills.
4. Physical ability to stand for extended periods and handle merchandise and fixtures.
5. Willingness to adhere to company policies, procedures, regulations, and standards.
6. Availability to travel as needed.

1. Exceptional customer service skills
2. Proficiency in point-of-sale systems
3. Strong communication and interpersonal skills
4. Organizational and multitasking abilities
5. Problem-solving skills

Minimum 3 years of retail cashiering experience, with a preference for luxury retail background.

Hourly rate between $20-$24, plus bonus eligibility. Rate dependent on skills and experience.

Comprehensive benefits including medical, dental, vision, paramedical coverage, and short and long-term disability.

Christian Dior Couture is committed to creating a positive, authentic, and generous environment where talents can thrive. As part of the LVMH Group, the company values inclusivity and purpose, encouraging employees to engage in communities focused on sustainability, diversity, equity, and corporate social responsibility.