Christian Dior Client Service Representative

Naples • USA

Tuesday, January 13, 2026

Christian Dior Couture, a distinguished brand under the esteemed LVMH Group, is renowned for its rich French heritage and its commitment to exceptional craftsmanship and creativity. The Maison is a beacon of sustainable growth and success, fostering a nurturing environment where talent flourishes. As part of the LVMH Group, Christian Dior Couture values diversity and inclusivity, offering employees the opportunity to engage in meaningful communities and initiatives that extend beyond the workplace.

1. Provide outstanding customer service by creating a welcoming environment and maintaining high housekeeping standards.
2. Efficiently manage point-of-sale systems and ensure cash integrity.
3. Handle phone communications with proper etiquette and assist with customer inquiries.
4. Assist in packaging and wrapping customer purchases.
5. Manage customer exchanges and returns in collaboration with the Boutique Leadership Team.
6. Communicate customer feedback and requests to management.
7. Complete all opening and closing procedures accurately, securing cash and receipts.
8. Maintain the orderliness of the register area and ensure supplies are stocked.
9. Support floor moves, merchandising, display maintenance, and housekeeping.
10. Participate in inventory activities.
11. Contribute to problem-solving and suggest improvements for service and productivity in the cash wrap area.
12. Support general boutique operations, including safety, security, and policy adherence.

1. 3+ years of retail cashiering experience, preferably in a luxury environment.
2. Ability to work a flexible full-time schedule, including nights, weekends, and holidays.
3. Strong interpersonal, communication, and organizational skills.
4. Physical ability to stand for extended periods and handle merchandise and fixtures.
5. Adherence to company policies, procedures, and standards.

1. Customer service excellence
2. Point-of-sale system proficiency
3. Effective communication
4. Organizational skills
5. Problem-solving abilities

A minimum of three years in a retail cashiering role, with a preference for experience in the luxury sector.

Christian Dior Couture offers a comprehensive benefits package, including opportunities for career advancement and engagement in employee-led communities focused on sustainability, diversity, equity, inclusion, and corporate social responsibility.

Christian Dior Couture embodies a culture of excellence, passion, and innovation. The Maison is committed to fostering a positive, authentic, and generous environment where creativity and talent are nurtured. As part of the LVMH Group, the company emphasizes inclusivity and community engagement, ensuring that employees feel valued and purposeful.