Christian Dior Client Service Representative

Miami • USA

Wednesday, September 24, 2025

Christian Dior Couture, a distinguished member of the LVMH Group, stands as a beacon of luxury fashion, renowned for its French heritage and vibrant culture. The Maison is celebrated for its unique savoir-faire and creativity, empowering its métiers d’art. As part of the LVMH Group, Christian Dior Couture offers a dynamic environment where talents are nurtured, and excellence is pursued with passion and determination. The company is committed to sustainable growth and creating a positive, inclusive workplace where diversity and innovation thrive.

1. Provide outstanding customer service by creating a friendly and welcoming environment, including greeting and acknowledging customers, maintaining housekeeping standards, and possessing solid product knowledge.
2. Accurately manage point-of-sale transactions and maintain cash integrity.
3. Utilize proper telephone etiquette for handling customer inquiries and transferring calls.
4. Assist in packaging and wrapping customer merchandise.
5. Manage customer exchanges and returns in collaboration with the Boutique Leadership Team.
6. Communicate customer feedback and requests to management.
7. Complete all opening and closing procedures, ensuring the security of cash and receipts.
8. Maintain the orderliness of the register area and ensure supplies are stocked.
9. Assist with floor moves, merchandising, display maintenance, and housekeeping tasks.
10. Provide support to the selling floor as needed.
11. Participate in inventory processes.
12. Address and resolve issues affecting service and productivity in the cash wrap area.
13. Support general boutique operations, including safety, security, and policy adherence.

1. Minimum 3 years of retail cashiering experience, preferably in a luxury setting.
2. Ability to work a flexible schedule, including nights, weekends, and holidays.
3. Strong interpersonal, communication, and organizational skills.
4. Physical ability to stand for extended periods and handle merchandise and fixtures.

1. Customer service excellence
2. Cash handling and POS system proficiency
3. Effective communication
4. Organizational skills
5. Problem-solving abilities

Minimum 3 years of retail cashiering experience, preferably within the luxury sector.

Christian Dior Couture offers a comprehensive benefits package, fostering an inclusive environment that values diversity, equity, and inclusion. Employees have the opportunity to engage in communities focused on sustainability and corporate social responsibility.

Christian Dior Couture is committed to creating a workplace culture that celebrates diversity and inclusivity. As part of the LVMH Group, the Maison values each unique talent and strives to provide a sense of purpose and community. Employees are encouraged to engage in initiatives that reflect shared values and contribute to a positive impact beyond the organization.