Christian Dior Client Service Representative

Christian Dior Couture, a distinguished name in the luxury fashion industry, is renowned for its French heritage and innovative spirit. As part of the esteemed LVMH Group, Christian Dior Couture offers a unique environment where creativity and savoir-faire are celebrated. The company is committed to sustainable growth and the development of its talents, fostering an inclusive workplace that values diversity and community engagement.

1. Provide exceptional customer service by creating a welcoming environment and maintaining high housekeeping standards.
2. Efficiently manage point-of-sale operations, ensuring cash integrity and accurate transaction processing.
3. Handle customer inquiries and communications with professionalism, including telephone etiquette and message taking.
4. Assist in merchandise packing and wrapping, ensuring customer satisfaction.
5. Collaborate with Boutique Leadership to manage customer exchanges and returns.
6. Communicate customer feedback and requests to management for continuous improvement.
7. Execute opening and closing procedures, securing cash and receipts.
8. Maintain an orderly register area and ensure adequate supply stock.
9. Support floor moves, merchandising, and display maintenance.
10. Participate in inventory processes and contribute to loss prevention efforts.
11. Assist in general boutique operations, including safety and security protocols.

1. Minimum of 3 years of retail cashiering experience, preferably in luxury.
2. Ability to work flexible hours, including nights, weekends, and holidays.
3. Strong interpersonal, communication, and organizational skills.
4. Physical capability to stand for extended periods and handle merchandise.
5. Commitment to adhere to company policies and standards.
6. Willingness to travel as required.

1. Customer service excellence
2. Point-of-sale system proficiency
3. Effective communication
4. Organizational skills
5. Problem-solving abilities
6. Team collaboration

A minimum of 3 years in retail cashiering, with a preference for experience in the luxury sector.

Employees benefit from a supportive environment that encourages professional growth, participation in employee-led communities, and engagement in initiatives focused on sustainability, diversity, and corporate social responsibility.

Christian Dior Couture fosters a vibrant and inclusive culture that celebrates individuality and creativity. The company is dedicated to empowering its employees and providing opportunities for personal and professional development. As part of the LVMH Group, there is a strong emphasis on community, shared values, and making a positive impact beyond the organization.