Christian Dior Client Service Representative

Beverly Hills • USA

Wednesday, July 23, 2025

Christian Dior Couture, a distinguished entity within the LVMH Group, is renowned for its rich French heritage and innovative spirit. Since its inception in 1947, the brand has been synonymous with luxury and creativity, transforming dreams into exquisite creations. As part of the LVMH Group, Christian Dior Couture is committed to fostering an inclusive environment that celebrates diversity and encourages sustainable growth and success.

1. Ensure exceptional customer service by creating a welcoming environment, greeting and acknowledging customers, and maintaining high housekeeping standards.
2. Efficiently operate the POS system, ensuring accuracy in cash handling and media transactions.
3. Employ proper telephone etiquette for handling customer inquiries and transferring calls.
4. Assist with packing and wrapping customer merchandise.
5. Collaborate with the Boutique Leadership Team to manage customer exchanges and returns.
6. Communicate customer requests and feedback to management.
7. Execute all opening and closing procedures, securing cash and receipts.
8. Maintain an orderly register area and ensure supplies are stocked.
9. Support floor moves, merchandising, display maintenance, and housekeeping.
10. Provide assistance on the selling floor as needed.
11. Participate in inventory processes.
12. Address and resolve issues affecting service and cash wrap efficiency.
13. Support general boutique operations, including safety, security, and adherence to policies.

1. Minimum 3 years of retail cashiering experience, preferably within a luxury environment.
2. Ability to work a flexible full-time schedule, including nights, weekends, and holidays.
3. Strong interpersonal, communication, organizational, and follow-through skills.
4. Physical capability to stand for extended periods and handle merchandise and fixtures.
5. Willingness to adhere to company policies and procedures.
6. Availability to travel as needed.

1. Customer service excellence
2. POS system proficiency
3. Effective communication
4. Organizational skills
5. Problem-solving abilities
6. Team collaboration

Minimum of 3 years in retail cashiering, with a preference for luxury sector experience.

$18-$23 per hour, plus bonus eligibility, dependent on skills and experience.

Comprehensive benefits including medical, dental, vision, flexible spending accounts, short and long-term disability, employee discounts, paid time off, volunteer time off, holidays, mental health support, family-friendly benefits, reproductive health care, child and elder care services, commuter benefits, 401k plans with employer matching, and employee referral program.

Christian Dior Couture fosters a culture of excellence, passion, and innovation, encouraging employees to engage in communities focused on sustainability, diversity, equity, inclusion, and corporate social responsibility. The Maison values authenticity and generosity, providing a nurturing environment for talent development.