Christian Dior Client Advisor

Seoul • South Korea

Monday, August 11, 2025

Christian Dior Couture, a distinguished house within the Fashion & Leather Goods sector, is renowned for its exceptional quality and craftsmanship. Since its inception in 1947, Dior has epitomized haute couture, merging past reverence with contemporary elegance and audacity. As part of the esteemed LVMH conglomerate, Dior continues to expand its influence globally.

1. Convey the brand's values and deliver an authentic brand experience to enhance customer loyalty.
2. Resolve customer issues through various channels while consistently providing exceptional service.
3. Increase online sales through inbound and outbound telephone consultations.
4. Actively provide product information and clienteling during customer communications.
5. Continuously develop innovative ideas for customer problem-solving and share them within the team.
6. Ensure all communications adhere to DIOR policies and processes.
7. Accurately manage database entries and reports within the relevant systems.

1. Minimum of 3 years of relevant customer service experience, preferably in luxury or retail sectors.

1. Excellent communication and clienteling skills.
2. Customer-first attitude.
3. Passionate, proactive, and positive team player.
4. Ability to work flexible schedules, including weekends and holidays.
5. Proficiency in relevant systems, multitasking, and MS Office.

A minimum of three years in a customer service role, with a preference for experience in luxury or retail environments.

The position offers competitive compensation, including sales incentives, performance-based annual bonuses, flexible benefits, retirement pension plans, and various allowances. Additional perks include comprehensive health screenings, group accident insurance, uniforms, work phones, welcome kits for new hires, employee purchase discounts, and Christmas gifts.

Christian Dior Couture fosters a culture of excellence, innovation, and dedication to craftsmanship. Recognized as a top employer in South Korea, the company emphasizes quality job creation, enhanced compensation and welfare systems, and robust employee development programs. New hires benefit from comprehensive onboarding and structured training, with ample opportunities for career advancement.