Christian Dior Boutique Manager

Christian Dior Couture, a distinguished member of the LVMH Group, is renowned for its French heritage and vibrant culture, embodying unique savoir-faire and creativity. As part of a conglomerate where people make the difference, Christian Dior Couture values inclusivity and sustainability, offering a positive and authentic environment for talent growth and success.

1. Achieve annual boutique sales goals across all product categories.
2. Lead and develop the leadership team and sales associates to exceed client development and sales targets.
3. Ensure exceptional client service at all times.
4. Conduct regular management meetings to review performance and strategize business development.
5. Oversee staffing, scheduling, and compliance with payroll budgets.
6. Collaborate with Human Resources for recruitment and hiring of boutique staff.
7. Manage payroll, commercial expenses, and headcount to maintain the boutique operating budget.
8. Coordinate events with the corporate office to enhance boutique traffic and sales.
9. Develop product knowledge in collaboration with merchants and the training team.
10. Ensure visual merchandising aligns with brand direction and advertising campaigns.
11. Coordinate and participate in in-store promotions, including seasonal sales and trunk shows.
12. Report on product sell-through and client feedback to inform merchandising strategies.
13. Oversee operational processes in partnership with the operations manager, including shipping, receiving, inventory, and aftersales.
14. Ensure compliance with company policies and standards, including security and record-keeping.
15. Review operational reports to ensure adherence to company policies and manage store profitability.

1. Minimum 10 years of boutique management experience.
2. Strong understanding of the luxury fashion industry and clientele.
3. Proven ability to develop, motivate, and train staff.
4. Effective delegation and follow-up skills.
5. Ability to manage time and priorities in a fast-paced environment.
6. Clear and concise communication skills.
7. Strong interpersonal, organizational, and follow-through skills.
8. Willingness to work full-time, including nights, weekends, and holidays.
9. Ability to travel as needed.
10. Proficiency in operating necessary equipment.
11. Understanding and application of company policies and procedures.

1. Leadership and team development
2. Client relationship management
3. Sales and operations management
4. Strategic planning and execution
5. Visual merchandising
6. Event coordination
7. Communication and interpersonal skills

Minimum of 10 years in boutique management within the luxury fashion sector, with a strong focus on client development and sales leadership.

Christian Dior Couture offers a comprehensive benefits package, including opportunities for career growth, engagement in employee-led communities, and a commitment to sustainability, diversity, equity, and inclusion.

Christian Dior Couture fosters a culture of excellence, passion, and innovation, encouraging employees to engage in meaningful work within a supportive and inclusive environment. The company values diversity and sustainability, promoting a sense of purpose and community among its workforce.