Christian Dior Boutique Manager

Christian Dior Couture, a distinguished member of the LVMH Group, is renowned for its rich French heritage and innovative spirit. The Maison is celebrated for its exceptional craftsmanship and creativity, offering a nurturing environment for professional growth. As part of LVMH, Christian Dior Couture is committed to fostering an inclusive workplace where diverse talents are valued and empowered to thrive.

1. Achieve annual boutique sales goals across all product categories.
2. Lead and develop the leadership team and sales associates to exceed client development and individual sales targets.
3. Ensure exceptional client service at all times.
4. Conduct regular management reviews to assess performance, operations, and employee relations.
5. Oversee staffing, scheduling, and compliance with payroll budgets.
6. Collaborate with Human Resources for recruitment and hiring of boutique staff.
7. Manage payroll, commercial expenses, and headcount to adhere to the operating budget.
8. Coordinate events with the corporate office to enhance boutique traffic and sales.
9. Develop product knowledge in collaboration with Merchants and Training Team.
10. Ensure visual merchandising aligns with brand direction and campaigns.
11. Coordinate in-store promotions, including seasonal sales and trunk shows.
12. Report on product sell-through and client feedback to inform merchandising strategies.
13. Lead operational processes with the Operations Manager to minimize stock loss and enhance customer service.
14. Ensure compliance with company policies, including security, sales, and record-keeping procedures.
15. Review operational reports to ensure adherence to company policies and manage store profitability.
16. Ensure security measures and facility safety compliance.
17. Conduct quarterly emergency procedures meetings and maintain updated emergency contact lists.
18. Develop strategies to enhance boutique service, efficiency, and productivity.

1. Minimum 10 years of boutique management experience.
2. Strong understanding of the luxury fashion industry and clientele.

1. Ability to develop, motivate, and train leadership teams and staff.
2. Strong interpersonal, communication, and organizational skills.
3. Ability to delegate tasks effectively and manage time wisely in a fast-paced environment.
4. Clear and concise communication skills with the ability to listen attentively.
5. Ability to work a full-time schedule, including nights, weekends, and holidays.
6. Willingness to travel as needed.
7. Proficiency in operating all necessary equipment.
8. Understanding and application of company policies and procedures.

Minimum 10 years of boutique management experience in the luxury fashion industry.

Christian Dior Couture offers a comprehensive benefits package, including opportunities for professional development and engagement in employee-led communities focused on sustainability, diversity, equity, inclusion, and corporate social responsibility.

Christian Dior Couture fosters a culture of innovation, inclusivity, and excellence. As part of the LVMH Group, the company values diverse talents and encourages a collaborative environment where employees are empowered to contribute to shared goals and initiatives.