Christian Dior Boutique Director
Christian Dior Couture, a distinguished entity within the Fashion & Leather Goods division, is a hallmark of luxury and elegance. As part of the esteemed LVMH conglomerate, Christian Dior Couture offers an unparalleled work environment that fosters creativity and excellence, providing employees with the opportunity to contribute to a legacy of innovation and prestige in the fashion industry.
- Achieve annual boutique sales goals across all product categories.
- Lead and develop the leadership team and sales associates to exceed client development and individual sales goals.
- Ensure exceptional client service at all times.
- Conduct regular management meetings to review performance, operations, and employee relations, and develop business strategies.
- Oversee staffing, scheduling, and compliance with payroll budgets.
- Collaborate with Human Resources for recruitment and hiring of boutique sales and leadership teams.
- Manage payroll, commercial expenses, and headcount to maintain the boutique operating budget.
- Coordinate with the corporate office to plan events that increase boutique traffic and sales.
- Develop product knowledge in collaboration with merchants and the training team.
- Ensure visual merchandising aligns with brand direction and advertising campaigns.
- Coordinate and participate in in-store promotions, including seasonal sales, trunk shows, and contests.
- Report on product sell-through and client feedback to make recommendations to the merchandising team.
- Lead operational processes in partnership with the operations manager to minimize stock loss and enhance customer service.
- Ensure compliance with company policies and standards, including security, personnel practices, and record-keeping procedures.
- Review operational reports to ensure adherence to company policies and manage store profitability.
- Ensure security and safety compliance of physical facilities.
- Conduct quarterly emergency procedures meetings and maintain updated emergency contact lists.
- Develop strategies to enhance the boutique's service, efficiency, and productivity.
- Minimum 10 years of boutique management experience.
- Strong understanding of the luxury fashion industry and luxury clientele.
- Ability to develop, motivate, and train leadership teams and staff.
- Proven ability to build strong internal and external relationships.
- Effective delegation and follow-up skills with department managers.
- Ability to adjust priorities and manage time efficiently in a fast-paced environment.
- Clear and concise communication skills with strong interpersonal abilities.
- Organizational and follow-through skills.
- Availability to work full-time, including nights, weekends, and holidays.
- Willingness to travel as needed.
- Proficiency in operating all necessary equipment.
- Understanding and application of company policies and procedures.
- Leadership and team development
- Client service excellence
- Sales strategy and goal achievement
- Operational management
- Event coordination
- Product knowledge development
- Visual merchandising
- Communication and interpersonal skills
- Problem-solving and strategic thinking
A minimum of 10 years in boutique management within the luxury fashion industry is required.
Christian Dior Couture offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts, fostering a supportive and rewarding work environment.
Christian Dior Couture is renowned for its commitment to excellence, innovation, and luxury. The workplace culture is dynamic and collaborative, encouraging creativity and professional growth. Employees are valued for their contributions to maintaining the brand's esteemed reputation and are provided with opportunities for career advancement within the prestigious LVMH group.


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