Christian Dior Assistant Retail Performance EMEA Intern

Paris • France

Monday, August 18, 2025

Christian Dior Couture, a distinguished entity within the luxury fashion conglomerate LVMH, epitomizes elegance and innovation. Renowned for its rich heritage and visionary designs, Dior continues to set the standard in haute couture and luxury goods. As an employer, Dior fosters an environment that values creativity, diversity, and the unique contributions of its employees, encouraging them to express their individuality within the Maison.

1. Contribute to the animation and monitoring of Customer Experience programs by providing weekly and monthly reporting.
2. Prepare analysis presentations for monthly meetings with General Managers and key stakeholders, as well as quarterly meetings with the Customer Experience community.
3. Serve as the main point of contact for Boutiques in managing requests and issues.
4. Manage Retail KPIs reporting and analysis, including providing monthly reports on traffic counting, conversion rates, and cross-selling.
5. Monitor the performance of omnichannel services and analyze the adoption and performance of retail tools.
6. Conduct specific analyses for management and prepare supporting presentations.
7. Actively contribute to the management of EMEA communication tools such as newsletters and internal shared platforms.
8. Coordinate the gathering of information and redaction of weekly newsletter articles.
9. Participate in monthly committee meetings with all stakeholders to build ongoing strategy.
10. Support EMEA teams for any questions and resolution of incidents, and collect feedback to issue recommendations.
11. Assist in setups and tests for evolutions.

1. Student pursuing BAC+4/5 in Management/Business.
2. First experience in a retail environment, either in a Boutique or at Headquarters, is appreciated.

1. Curious, proactive, and strategic thinker.
2. Team-focused with a desire to collaborate effectively.
3. Organized, methodical, and rigorous.
4. Understanding of Retail Operations & Customer Experience is a plus.
5. Fluent in French and English.
6. Excellent computer skills, including proficiency in Microsoft Excel, Word, and PowerPoint.

No prior experience required, though some exposure to retail environments is beneficial.

Pursuing a degree equivalent to BAC+4/5 in Management/Business.

The internship offers a hybrid working mode, allowing flexibility between remote and on-site work. Interns will gain invaluable experience in a prestigious luxury fashion house, enhancing their understanding of retail performance and customer experience.

Christian Dior Couture prides itself on a culture that celebrates diversity and inclusion, allowing employees to express their individuality. The Maison is committed to fostering an environment where creativity and innovation thrive, ensuring that every team member feels valued and respected.