Christian Dior Assistant Digital Client Advisor Intern

Paris • France

Friday, October 3, 2025

Christian Dior Couture, a prestigious entity within the Mode & Maroquinerie division, is synonymous with luxury and innovation. As part of the illustrious LVMH conglomerate, Dior is revered for its visionary approach to fashion and its commitment to excellence. The brand continues to inspire with its rich heritage and dedication to crafting exceptional experiences for its clientele.

1. Provide exceptional client service by addressing specific needs and resolving issues with empathy and professionalism.
2. Meet and exceed quantitative and qualitative objectives.
3. Incorporate core brand values and integrity in every client interaction.
4. Communicate effectively via phone, email, social media, and written correspondence.
5. Escalate unresolved client issues to the appropriate supervisor.
6. Ensure all communications align with Dior policies and processes.
7. Share brand awareness, storytelling, and product knowledge with clients.
8. Focus on personalization actions to enhance customer relationships.
9. Monitor and update customer information using Dior tools.
10. Drive to achieve and exceed planned KPIs, including sales and client experience.
11. Recommend innovative approaches to client concerns and share successful ideas with the team.
12. Develop excellent working relationships within the Dior network.

1. Bac+2 from a higher education institution.
2. Previous experience in luxury sectors such as client service, boutiques, hotels, or concierge.

1. Proficiency in Microsoft Office.
2. Knowledge of Salesforce is advantageous.
3. Strong sales negotiation skills.
4. Ability to multitask and prioritize.
5. Flexibility to work a varied schedule.
6. Client-first mindset.

Entry-level position suitable for candidates with some experience in luxury client service environments.

Bac+2 required from a higher education institution.

Opportunity to work with a prestigious luxury brand and gain valuable experience in client services.

Christian Dior Couture fosters a culture of passion and creativity, encouraging employees to embody the brand's values of excellence and innovation. The workplace environment is dynamic and supportive, with a focus on personal and professional growth.