Christian Dior Assistant Boutique Manager

Christian Dior Couture, part of the LVMH group, is a preeminent house in luxury fashion and leather goods. The brand is renowned for exacting standards of craftsmanship, refined client service and an elevated retail experience. As an employer, it emphasizes product excellence, intensive clienteling and a high-performance retail culture.

1. Support the Boutique Director with day-to-day management of the sales team and ensure exemplary customer service in line with Dior standards.
2. Drive commercial performance by increasing sales, monitoring conversion rates, and measuring sales results on a daily basis.
3. Coach, develop and evaluate Sales Associates; set, assign and monitor individual and team sales objectives.
4. Lead client development and clienteling activities to grow the personal customer database and maximise capture and after‑sales metrics.
5. Plan and execute merchandise presentation and visual displays within brand guidelines, exercising independent judgement on floor merchandising.
6. Manage inventory activities including transfers, damages, returns-to-vendor (RTV), and participation in stock counts; ensure accurate pricing and minimise stock losses.
7. Oversee store opening and closing procedures, enforce security and loss-prevention protocols, and safeguard company funds and property.
8. Facilitate communication between management and staff, conduct regular store meetings, and address operational issues that affect service and productivity.
9. Perform additional operational tasks and ad hoc duties as assigned by management.

1. Minimum 5 years of progressive experience in retail, with demonstrated management responsibility in a luxury or premium environment.
2. Proven track record of achieving sales targets and developing clientele in a high-end boutique setting.
3. Demonstrable leadership skills with experience coaching, scheduling and developing sales teams.
4. Strong knowledge of merchandising standards, inventory control and loss-prevention procedures.
5. Flexible availability to work retail hours, including evenings, weekends and holidays.

1. Clienteling and VIP relationship management
2. Sales coaching and performance tracking (KPIs, conversion rates)
3. Visual merchandising and presentation
4. Inventory management and stock control
5. Loss prevention and security procedures
6. Point-of-sale (POS) systems
7. Microsoft Excel and standard office software

Minimum five years of retail experience, including supervisory or assistant management responsibilities within a luxury or premium fashion environment. Proven sales leadership and client development experience is required.

High school diploma or equivalent required; bachelor's degree in business, fashion, retail management or a related field preferred.

Christian Dior Couture fosters a culture of craftsmanship, meticulous client service and aspirational retail presentation. The workplace values discretion, professionalism and a performance-driven mindset while offering exposure to high-net-worth clientele and rigorous luxury retail operations.