Christian Dior Accessories & Shoes Department Manager

Christian Dior Couture, a prestigious entity within the Fashion & Leather Goods sector, is part of the esteemed LVMH conglomerate. Renowned for its rich heritage and commitment to luxury, Dior offers its employees an opportunity to be part of a legacy that blends tradition with innovation. The brand seeks individuals who share its passion for elegance and excellence.

1. Manage the department's sales performance and uphold service standards.
2. Optimize space and stock usage to maximize sales and minimize resource wastage.
3. Ensure effective merchandise display using promotional materials to meet current demand.
4. Lead client recruitment and foster client loyalty through CRM activities.
5. Achieve boutique capture rate and mystery shopper targets.
6. Handle customer situations with professionalism.
7. Monitor competitor activities and communicate insights to the team.
8. Maintain comprehensive knowledge of back-office functions and boutique analysis.
9. Ensure the boutique maintains correct basic stock levels.
10. Provide feedback to ensure timely replenishment of popular selling lines.
11. Control stock loss within budget and conduct effective stock audits.
12. Adhere to company security procedures regarding theft and pilferage.
13. Report suspected shoplifters to Loss Prevention officers.
14. Train staff on company systems related to cash handling and loss prevention.
15. Participate in recruitment, training, evaluation, and development of staff.
16. Oversee employee performance appraisals and identify development opportunities.
17. Communicate effectively to develop a stable team and succession plan.
18. Conduct morning briefings and motivate the team to achieve objectives.
19. Network with Dior management to share best practices.
20. Maintain high standards of housekeeping and retail standards.
21. Participate in stock takes outside normal working hours.
22. Perform additional duties as directed by management.
23. Stay informed about company and department store policies and procedures.

1. Significant management experience within the luxury goods industry.
2. Strong knowledge and expertise in accessories, leather goods, and shoes.

1. Excellent communication and relationship-building skills.
2. Inspirational leadership with the ability to motivate teams.
3. Strong business acumen and strategic thinking.
4. Passion for customer service and strong clienteling experience.
5. Fluency in a second language (preferred).

Minimum of 5 years in a management role within the luxury goods industry.

Opportunities for career advancement within a prestigious luxury brand.

Christian Dior Couture fosters a culture of passion, elegance, and innovation. Employees are encouraged to embody the brand's values and contribute to its legacy. The workplace is dynamic, with a focus on excellence and teamwork.