Chopard Sales and Export Administration Manager

Meyrin • Switzerland

Thursday, July 10, 2025

Chopard, renowned for its expertise in Haute Horlogerie and Haute Joaillerie, is celebrated for its creative audacity and commitment to ethical and responsible luxury. Proud of its values and traditions, the Maison fosters a familial spirit in its interactions with both employees and clients, striving to deliver an extraordinary brand experience. Chopard benefits from a vast internal reservoir of expertise and know-how, encompassing over 45 different professions in both Swiss watchmaking and jewelry.

1. Manage and organize the commercial, administrative, and logistical processing of customer orders, ensuring quality objectives are met.
2. Handle customer, subsidiary, and boutique orders from entry to delivery.
3. Organize shipments and manage relationships with carriers.
4. Provide clients with information on inquiries such as pricing, stock, and lead times.
5. Handle returns and resolve customer disputes.
6. Monitor and follow up with clients on open orders and stock levels.
7. Maintain and update customer files.

1. Proven experience in a similar role.
2. Fluency in English and French; German is an advantage.
3. Knowledge of commercial rules and procedures.
4. Understanding of export rules and procedures is essential.
5. Proficiency in ERP systems and Excel.

1. Organizational and meticulous attention to detail.
2. Excellent interpersonal skills.
3. Strong customer service orientation.
4. Availability and flexibility.
5. Team spirit.

Proven experience in a similar role is required.

Chopard offers a dynamic work environment with opportunities for professional growth and development within the luxury industry.

Chopard infuses a familial spirit into its workplace culture, emphasizing values, tradition, and a commitment to ethical luxury. The company nurtures an environment where creativity and collaboration thrive, fostering extraordinary brand experiences.