Chloé Stylist

Chloé, a distinguished brand under the Richemont Group, is renowned for its commitment to fostering a diverse and inclusive workplace. Richemont Americas, as part of this global luxury conglomerate, prides itself on employing a wide array of talents, reflecting the dynamic world we live in. The company is dedicated to nurturing creativity and knowledge, thereby delivering excellence and advancing its unique community.

1. Deliver exceptional customer service and cultivate long-term client relationships.
2. Engage actively in CRM initiatives to achieve targets and implement personalized outreach campaigns.
3. Capture and maintain comprehensive client data, focusing on VVICs and VICs.
4. Utilize omnichannel services to enhance sales and meet store and individual KPIs.
5. Participate in training and commercial activities to achieve sales and CRM objectives.
6. Maintain an impeccable store environment and support colleagues and management.
7. Inform management of any necessary store repairs to ensure a luxurious environment.
8. Implement store and back-of-house management guidelines and participate in inventories.
9. Support after-sales clients and ensure high-quality after-sales service.
10. Comply with Richemont policies and standards.

1. Proven experience in luxury retail or a similar customer-focused environment.
2. Demonstrated ability to build and maintain client relationships.
3. Familiarity with CRM systems and clienteling tools.

1. Exceptional customer service skills.
2. Strong communication and interpersonal abilities.
3. Proficiency in using omnichannel retail platforms.
4. Attention to detail and organizational skills.

Candidates should have experience in luxury retail or a similar customer-focused environment, with a track record of building and maintaining client relationships.

Expected hourly range: $21-$24/hr. Salary will be determined based on relevant skills and experience.

Richemont offers a comprehensive benefits package including health, dental, drug, and vision programs, life insurance, disability benefits, and an RRSP program with employer match. Additional benefits include paid time off, maternity leave top-up, and access to an employee assistance program. Employees are also encouraged to engage in community initiatives with volunteer days off.

Chloé, as part of the Richemont Group, fosters a culture of inclusivity and diversity, encouraging creativity and innovation. The workplace is characterized by a commitment to employee well-being, work-life balance, and community engagement.