Chloé Stylist

Chloé, a distinguished brand under the Richemont Group, is renowned for its commitment to inclusivity and diversity. Richemont Americas prides itself on fostering a dynamic and evolving community that celebrates the rich diversity of its employees and clientele. The company is dedicated to empowering creativity and knowledge, ensuring excellence in all its endeavors.

1. Deliver exceptional customer service and develop long-term client relationships.
2. Engage in CRM activities to meet targets and implement personalized client outreach.
3. Capture and maintain comprehensive client data, focusing on VVICs and VICs.
4. Utilize omnichannel services to enhance sales and business performance.
5. Participate in training and commercial activities to achieve sales and KPI targets.
6. Maintain an impeccable store environment and support operational excellence.
7. Inform management of any required store repairs to ensure a luxurious setting.
8. Adhere to Richemont policies and participate in inventory management.
9. Support after-sales service and ensure client satisfaction.

1. Proven track record in luxury retail or a similar environment.
2. Strong understanding of CRM and clienteling strategies.
3. Ability to work collaboratively in a team-oriented environment.

1. Exceptional customer service and interpersonal skills.
2. Proficiency in CRM tools and omnichannel sales strategies.
3. Strong organizational and multitasking abilities.

Candidates should have prior experience in luxury retail or a comparable sector, demonstrating a strong ability to manage client relationships and sales performance.

Expected hourly range: $21-$24/hr. Salary will be determined based on relevant skills and experience.

Richemont offers a comprehensive benefits package, including health, dental, drug, and vision programs, life insurance, disability benefits, and an RRSP program with employer match. Additional benefits include paid time off, a maternity leave top-up program, an employee assistance program, and volunteer days off.

Richemont fosters an inclusive and diverse workplace culture, where creativity and knowledge are valued and empowered. The company emphasizes employee well-being and work-life balance, encouraging community involvement and personal development.