Chloé Stylist

Chloé, a distinguished name in luxury fashion, is renowned for its commitment to elegance and sophistication. As part of the Richemont group, Chloé offers a dynamic work environment that fosters creativity and innovation, providing employees with the opportunity to grow within a prestigious global network.

1. Deliver exceptional customer service and develop long-term client relationships.
2. Engage in personalized client outreach and utilize clienteling tools to achieve CRM targets.
3. Capture and maintain client data, focusing on VVICs and VICs.
4. Utilize omnichannel services to enhance sales and meet KPIs.
5. Participate in training and commercial activities to improve sales performance.
6. Maintain an impeccable store environment and support operational excellence.
7. Inform management of any necessary store repairs to maintain a luxurious setting.
8. Adhere to Richemont policies and support after-sales service.

1. Proven experience in luxury retail or a similar customer-facing role.
2. Strong understanding of CRM systems and clienteling practices.

1. Excellent communication and interpersonal skills.
2. Ability to build and maintain strong client relationships.
3. Proficiency in using omnichannel sales tools and CRM systems.
4. Strong organizational skills and attention to detail.

A minimum of 2 years in luxury retail or a similar customer service-oriented role is required.

A degree in Fashion, Business, or a related field is preferred.

Employees enjoy a supportive work environment with opportunities for professional development within the Richemont group.

Chloé values entrepreneurship, creativity, and excellence, fostering a collaborative atmosphere where employees are encouraged to innovate and make a positive impact.