Chloé Stylist
Chloé, a distinguished name in luxury fashion, is renowned for its commitment to elegance and sophistication. As part of the Richemont group, Chloé offers a dynamic work environment that fosters creativity and innovation, providing employees with the opportunity to grow within a prestigious global network.
- Deliver exceptional customer service and develop long-term client relationships.
- Engage in personalized client outreach and utilize clienteling tools to achieve CRM targets.
- Capture and maintain client data, focusing on VVICs and VICs.
- Utilize omnichannel services to enhance sales and meet KPIs.
- Participate in training and commercial activities to improve sales performance.
- Maintain an impeccable store environment and support operational excellence.
- Inform management of any necessary store repairs to maintain a luxurious setting.
- Adhere to Richemont policies and support after-sales service.
- Proven experience in luxury retail or a similar customer-facing role.
- Strong understanding of CRM systems and clienteling practices.
- Excellent communication and interpersonal skills.
- Ability to build and maintain strong client relationships.
- Proficiency in using omnichannel sales tools and CRM systems.
- Strong organizational skills and attention to detail.
A minimum of 2 years in luxury retail or a similar customer service-oriented role is required.
A degree in Fashion, Business, or a related field is preferred.
Employees enjoy a supportive work environment with opportunities for professional development within the Richemont group.
Chloé values entrepreneurship, creativity, and excellence, fostering a collaborative atmosphere where employees are encouraged to innovate and make a positive impact.

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