Chloé Stylist
Chloé, a distinguished name in the luxury fashion industry, is renowned for its sophisticated and feminine designs. As part of the Richemont Group, Chloé offers a dynamic and inspiring work environment that values creativity, innovation, and excellence. The brand is committed to fostering a culture of inclusivity and collaboration, providing employees with opportunities for growth and development within the prestigious Richemont family.
- Serve as a brand ambassador, welcoming guests into the Chloé family and providing exceptional customer service.
- Develop and maintain long-term relationships with clients, focusing on CRM targets and personalized outreach campaigns.
- Utilize clienteling tools to capture client data and manage a portfolio of customers, including VVICs and VICs.
- Leverage omnichannel services to enhance sales and achieve store and individual sales targets.
- Participate in training sessions and commercial activities to improve sales performance and meet KPIs.
- Ensure the store environment is impeccable, supporting colleagues and managers in maintaining luxury standards.
- Report any structural repairs needed to maintain a luxurious store environment.
- Implement store guidelines and participate in inventory management.
- Support after-sales clients and ensure high-quality after-sales service.
- Adhere to Richemont policies and standards.
- Proven experience in luxury retail or a similar customer-facing role.
- Strong understanding of CRM systems and clienteling tools.
- Knowledge of the luxury fashion industry and market trends.
- Exceptional customer service and interpersonal skills.
- Ability to build and maintain long-term client relationships.
- Proficiency in using CRM systems and clienteling tools.
- Strong sales acumen and ability to meet targets.
- Excellent communication and teamwork abilities.
Minimum of 2 years of experience in luxury retail or a similar customer-facing role.
Bachelor's degree in Fashion, Business, or a related field is preferred.
Competitive benefits package including health insurance, employee discounts, and opportunities for professional development within the Richemont Group.
Chloé fosters a culture of elegance, creativity, and collaboration. As part of the Richemont Group, the brand emphasizes inclusivity and innovation, providing a supportive environment for professional growth and development.

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