Chloé Stylist

Chloé, a distinguished name in the luxury fashion industry, is renowned for its sophisticated and feminine designs. As part of the Richemont Group, Chloé offers a dynamic and inspiring work environment that values creativity, innovation, and excellence. The brand is committed to fostering a culture of inclusivity and collaboration, providing employees with opportunities for growth and development within the prestigious Richemont family.

1. Serve as a brand ambassador, welcoming guests into the Chloé family and providing exceptional customer service.
2. Develop and maintain long-term relationships with clients, focusing on CRM targets and personalized outreach campaigns.
3. Utilize clienteling tools to capture client data and manage a portfolio of customers, including VVICs and VICs.
4. Leverage omnichannel services to enhance sales and achieve store and individual sales targets.
5. Participate in training sessions and commercial activities to improve sales performance and meet KPIs.
6. Ensure the store environment is impeccable, supporting colleagues and managers in maintaining luxury standards.
7. Report any structural repairs needed to maintain a luxurious store environment.
8. Implement store guidelines and participate in inventory management.
9. Support after-sales clients and ensure high-quality after-sales service.
10. Adhere to Richemont policies and standards.

1. Proven experience in luxury retail or a similar customer-facing role.
2. Strong understanding of CRM systems and clienteling tools.
3. Knowledge of the luxury fashion industry and market trends.

1. Exceptional customer service and interpersonal skills.
2. Ability to build and maintain long-term client relationships.
3. Proficiency in using CRM systems and clienteling tools.
4. Strong sales acumen and ability to meet targets.
5. Excellent communication and teamwork abilities.

Minimum of 2 years of experience in luxury retail or a similar customer-facing role.

Bachelor's degree in Fashion, Business, or a related field is preferred.

Competitive benefits package including health insurance, employee discounts, and opportunities for professional development within the Richemont Group.

Chloé fosters a culture of elegance, creativity, and collaboration. As part of the Richemont Group, the brand emphasizes inclusivity and innovation, providing a supportive environment for professional growth and development.