Chloé Stylist
Chloé, a prestigious fashion house under the Richemont Group, is renowned for its commitment to luxury and elegance. As part of a conglomerate that includes some of the world's most esteemed brands, Chloé offers a dynamic and inspiring work environment where creativity and innovation are at the forefront.
- Cultivate and maintain long-term client relationships, delivering exceptional customer service.
- Engage actively in CRM initiatives to meet targets, utilizing clienteling tools effectively.
- Capture and manage client data meticulously, focusing on VVICs and VICs.
- Leverage omnichannel services to enhance sales performance.
- Participate in training and commercial activities to achieve sales and KPI targets.
- Ensure the store environment and back-of-house areas are impeccably maintained.
- Report any structural repair needs to management promptly.
- Support after-sales services to ensure client satisfaction.
- Adhere to Richemont policies and standards.
- Proven experience in luxury retail or a similar environment.
- Strong understanding of CRM systems and clienteling.
- Knowledge of sales and KPI targets in a retail setting.
- Exceptional customer service and interpersonal skills.
- Proficiency in using omnichannel retail tools.
- Attention to detail in maintaining store standards.
- Effective communication and teamwork abilities.
A minimum of 2 years in a luxury retail environment, with a focus on client relationship management and sales.
Bachelor's degree in Fashion, Business, or a related field preferred.
Competitive benefits package including health insurance, employee discounts, and professional development opportunities.
Chloé fosters an inclusive and collaborative culture that values creativity and innovation. Employees are encouraged to express their individuality while working towards common goals in a supportive environment.

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