Chloé Stylist

Chloé, a distinguished brand within the Richemont Group, is renowned for its commitment to diversity and inclusion, fostering an environment where creativity and excellence thrive. As part of Richemont Americas, Chloé is dedicated to reflecting the dynamic world through a rich tapestry of backgrounds and experiences, ensuring a vibrant community for both colleagues and clients.

1. Deliver exceptional customer service and cultivate long-term client relationships.
2. Engage in personalized client outreach and utilize clienteling tools to achieve CRM targets.
3. Capture and maintain comprehensive client data, focusing on Very Very Important Clients (VVICs) and Very Important Clients (VICs).
4. Utilize omnichannel services to enhance sales and meet store and individual KPIs.
5. Participate in training and commercial activities to achieve sales and CRM objectives.
6. Maintain an impeccable store environment and support operational excellence.
7. Inform management of necessary structural repairs to uphold a luxurious store setting.
8. Adhere to Richemont policies and participate in inventory management.
9. Provide after-sales support to ensure superior customer satisfaction.

1. Exceptional customer service skills
2. Strong client relationship management
3. Proficiency in CRM and clienteling tools
4. Ability to work collaboratively in a team environment
5. Attention to detail in maintaining store standards
6. Awareness of local market trends and competitor activities

Previous experience in luxury retail or a similar client-focused environment is preferred.

Expected hourly range: $20-$24, based on skills and experience.

Richemont offers a comprehensive benefits package including health, dental, vision programs, life insurance, disability benefits, RRSP with employer match, paid time off, maternity leave top-up, and access to an employee assistance program. Employees are also encouraged to participate in volunteer initiatives with days off provided for community service.

Chloé, as part of the Richemont Group, champions an inclusive and empowering workplace culture where diversity is celebrated and creativity is nurtured. The company prioritizes employee well-being and work-life balance, fostering a supportive environment that encourages personal and professional growth.