Chloé Stylist
Chloé, a distinguished brand under the Richemont Group, is renowned for its commitment to fostering an inclusive and dynamic workplace. Richemont, a global leader in luxury goods, prides itself on embracing diversity and empowering creativity, ensuring a rich tapestry of talent and perspectives. As part of this esteemed conglomerate, Chloé offers a unique opportunity to be part of a community that values excellence and innovation.
- Deliver exceptional customer service and cultivate long-term client relationships.
- Engage actively in CRM initiatives to meet targets and utilize clienteling tools effectively.
- Capture and maintain comprehensive client data, focusing on key clients.
- Utilize omnichannel services to enhance sales and achieve business performance targets.
- Participate in training and commercial activities to meet sales and KPI objectives.
- Maintain an impeccable store environment and support operational excellence.
- Inform management of necessary store repairs to uphold a luxurious ambiance.
- Implement store management guidelines and participate in inventory processes.
- Support after-sales service to ensure client satisfaction.
- Adhere to Richemont's policies and standards.
- Proven experience in luxury retail or a similar environment.
- Strong understanding of CRM systems and clienteling practices.
- Ability to deliver exceptional customer service and build client relationships.
- Excellent communication and interpersonal skills.
- Proficiency in using omnichannel sales tools.
- Strong organizational and multitasking abilities.
A minimum of 2 years of experience in luxury retail or a related field is required.
Compensation will be commensurate with relevant skills and experience.
Richemont offers a comprehensive benefits package, including medical, dental, and vision programs, life insurance, disability benefits, and a 401(k) plan with employer match. Additional benefits include paid time off, wellness reimbursement, and access to an employee assistance program. Employees are also encouraged to participate in community initiatives with volunteer days off.
Chloé, as part of the Richemont Group, champions a culture of inclusivity and continuous evolution. The workplace is a vibrant community where diversity is celebrated, and creativity is nurtured. Employees are empowered to contribute to a culture of excellence and innovation, reflecting the brand's commitment to crafting the future.