Chloé Stylist

Bicester • UK

Thursday, March 6, 2025

Chloé, a distinguished maison within the Richemont Group, stands as a beacon of elegance and innovation in the luxury fashion industry. Renowned for its commitment to empowering women through fashion, Chloé offers a dynamic and inclusive work environment. As part of Richemont, a global leader in luxury goods, employees benefit from a rich tapestry of cultural diversity and a commitment to fostering untapped potential.

1. Serve as a brand ambassador, welcoming guests into the Chloé family and providing exceptional client advisory services.
2. Develop and maintain long-term client relationships, ensuring each client feels valued and understood.
3. Engage actively in CRM initiatives, implementing personalized outreach campaigns to achieve CRM targets.
4. Utilize omnichannel services to enhance customer service and drive sales growth.
5. Participate in training and commercial activities to meet sales and KPI targets.
6. Maintain an impeccable store environment and support operational excellence.
7. Comply with Richemont's established policies and standards, ensuring a luxurious store environment.

1. Proven experience in luxury retail or a similar customer-focused environment.
2. Demonstrated ability to build and maintain client relationships.
3. Familiarity with CRM systems and omnichannel retail strategies.

1. Exceptional communication and interpersonal skills.
2. Strong organizational and multitasking abilities.
3. Proficiency in clienteling and CRM tools.
4. Ability to work collaboratively within a team.

A minimum of 2 years of experience in luxury retail or a related field is required.

High school diploma or equivalent.

Competitive benefits package including opportunities for professional development and growth within the Richemont Group.

Chloé and Richemont cultivate a culture that values diversity, creativity, and collaboration. The company is committed to fostering an environment where employees can thrive and express their individuality while contributing to the brand's legacy of elegance and innovation.