Chloé Senior Sales Stylist

Chloé, a distinguished brand within the Richemont Group, is renowned for its commitment to luxury and elegance in fashion. As part of Richemont, a global leader in the luxury goods sector, Chloé offers its employees the opportunity to be part of a larger family that values creativity, craftsmanship, and innovation. The brand prides itself on fostering an inclusive and dynamic work environment where talent is nurtured and professional growth is encouraged.

1. Cultivate and maintain strong, lasting relationships with clients through personalized service and proactive communication.
2. Utilize CRM tools and strategies to identify, engage, and retain high-potential clients, driving sales and achieving targets.
3. Proactively manage client appointments and follow up on inquiries to ensure exceptional customer satisfaction.
4. Serve as a brand ambassador, demonstrating expert knowledge of Chloé products and services across all channels.
5. Drive sales by mastering omnichannel tools and providing seamless customer experiences.
6. Actively participate in training and commercial activities, supporting the team in achieving boutique and individual goals.
7. Maintain a luxurious and inviting store environment, adhering to visual merchandising standards and brand guidelines.
8. Ensure efficient after-sales processes, proactively addressing client concerns and resolving issues promptly.
9. Support the management team in daily operations, including inventory management, loss prevention, and compliance with Richemont policies.

1. Proven track record in luxury retail as a Sales Advisor or Stylist.
2. Strong team player with excellent communication and interpersonal skills.
3. Results-oriented with a passion for exceeding targets.
4. Deep understanding of CRM strategies and clienteling techniques.
5. Commitment to providing exceptional customer service and building lasting relationships.
6. Strong operational skills and attention to detail.

1. Client relationship management
2. Sales and target achievement
3. Omnichannel sales expertise
4. Visual merchandising
5. Inventory management
6. CRM proficiency
7. Communication skills

Experience as a Sales Advisor or Stylist in luxury retail is required, with a proven track record of achieving sales targets and building client relationships.

Employees are part of the larger Richemont family, which offers opportunities for internal development, mobility, and professional growth.

Chloé, as part of the Richemont Group, fosters a culture of creativity, innovation, and excellence. The brand is committed to nurturing talent and providing opportunities for personal and professional development in a supportive and inclusive environment.