Chloé Sales Stylist

Chloé, a distinguished name in luxury fashion, is part of the Richemont Group, renowned for its commitment to excellence and innovation. As an employer, Chloé offers a dynamic and inclusive environment where creativity and individuality are celebrated. Employees are encouraged to develop their skills and contribute to the brand's legacy of elegance and sophistication.

1. Cultivate long-term relationships with clients, providing exceptional customer service and acting as a trusted advisor.
2. Engage actively in CRM initiatives, implementing personalized communication campaigns and utilizing clienteling tools to achieve CRM objectives.
3. Collect and record qualitative client data, maintaining a comprehensive knowledge of the client portfolio, especially VVIC and VIC.
4. Utilize omnichannel services to enhance sales performance, striving to meet individual and collective boutique goals.
5. Participate in training sessions and commercial activities as directed by store management and headquarters.
6. Ensure the boutique's operational excellence, maintaining a pristine environment and supporting colleagues and management.
7. Proactively inform management of any necessary structural repairs to maintain a luxurious store environment.
8. Adhere to Richemont's policies and standards, supporting post-sale customer service to ensure impeccable after-sales care.

1. Previous experience as a Sales Advisor in luxury or high-end fashion.

1. Strong entrepreneurial spirit with a focus on excellence and creativity.
2. Proficiency in both written and spoken English.
3. Ability to develop and maintain client relationships.
4. Familiarity with CRM tools and clienteling techniques.
5. Strong commercial acumen and understanding of omnichannel retail strategies.

At least one prior experience in luxury or high-end fashion sales.

Employees enjoy a supportive and creative work environment with opportunities for professional growth and development within the Richemont Group.

Chloé fosters a culture of warmth, creativity, and excellence. The brand values individuality and encourages employees to make a positive impact through their work. The workplace is inclusive, dynamic, and driven by a passion for luxury fashion.