Chloé Sales Stylist

Serris • France

Tuesday, April 1, 2025

Chloé, a distinguished name in the luxury fashion industry, is renowned for its commitment to elegance and sophistication. As part of the Richemont Group, Chloé benefits from the extensive resources and global reach of one of the world's leading luxury goods conglomerates. The brand is dedicated to fostering a dynamic and inclusive work environment where creativity and innovation are celebrated.

1. Act as a brand ambassador, welcoming all guests into the Chloé family.
2. Provide exceptional customer service and develop long-term client relationships.
3. Engage actively in CRM activities and implement personalized communication campaigns.
4. Utilize all clienteling tools to achieve CRM objectives within set deadlines.
5. Collect and record qualitative client data systematically.
6. Maintain a thorough knowledge of the client portfolio, especially VVIC and VIC.
7. Deliver excellent customer service and strong commercial performance through omnichannel services.
8. Participate in training sessions and commercial activities set by the Boutique Director or Retail teams.
9. Ensure the boutique is impeccably maintained and support colleagues and managers.
10. Proactively inform management of any structural repairs needed to maintain a luxurious environment.
11. Apply all boutique management guidelines and participate in inventories.
12. Support clients post-sale to ensure impeccable after-sales service.
13. Adhere to policies and standards established by Richemont.

1. Previous experience as a Sales Advisor in luxury or high-end retail.

1. Strong interpersonal and communication skills in both French and English.
2. Proficiency in CRM tools and clienteling techniques.
3. Ability to work collaboratively in a team-oriented environment.
4. Strong organizational skills and attention to detail.

At least one prior experience in luxury or high-end retail sales.

Employees enjoy a supportive and dynamic work environment with opportunities for professional growth and development within the Richemont Group.

Chloé values entrepreneurial spirit, conviviality, and a commitment to excellence and creativity. The brand encourages its employees to make a positive impact and fosters an environment where innovation is celebrated.