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Chloé Sales Stylist
Chloé, a distinguished brand within the Richemont Group, epitomizes luxury and elegance. As a part of this prestigious conglomerate, Chloé offers a dynamic and enriching work environment, fostering creativity and excellence in the luxury fashion industry.
- Serve as a brand ambassador, welcoming guests into the Chloé family.
- Develop and maintain long-term client relationships, providing exceptional customer service.
- Engage actively in CRM initiatives and utilize clienteling tools to meet CRM objectives.
- Collect and record client data, focusing on VVIC and VIC portfolios.
- Utilize omnichannel services to enhance sales performance.
- Participate in training sessions and commercial activities as directed by management.
- Maintain impeccable store standards and support colleagues and management.
- Proactively inform management of necessary structural repairs to maintain a luxurious environment.
- Adhere to store management guidelines and participate in inventory processes.
- Provide post-sale support to ensure impeccable after-sales service.
- Comply with Richemont's established policies and standards.
- Experience as a Sales Advisor in luxury or high-end retail.
- Proficient in French and English; a third language is advantageous.
- Strong client relationship management skills.
- Ability to provide exceptional customer service.
- Proficient in using CRM and clienteling tools.
- Excellent communication skills in French and English.
A minimum of one year of experience in luxury or high-end retail sales.
Chloé offers a dynamic work environment with opportunities for professional growth and development within the luxury fashion industry.
Chloé fosters a culture of entrepreneurship, conviviality, and creativity, encouraging employees to strive for excellence and make a positive impact.