Chloé Sales Stylist
About Chloé
Chloé, a distinguished name in the luxury fashion industry, is part of the Richemont Group, renowned for its commitment to excellence and innovation. As an employer, Chloé offers a dynamic and inclusive environment where creativity and entrepreneurial spirit are highly valued.
Responsibilities
- Serve as a brand ambassador, welcoming clients into the Chloé family and providing exceptional customer service.
- Develop and maintain long-term client relationships, focusing on client retention and satisfaction.
- Engage actively in CRM initiatives, implementing personalized communication campaigns and utilizing clienteling tools.
- Collect and record client data systematically, with a focus on VVIC and VIC portfolios.
- Utilize omnichannel services to drive sales and meet individual and collective boutique targets.
- Participate in training sessions and commercial activities set by the Boutique Director and Retail teams.
- Ensure the boutique's operational excellence, maintaining impeccable standards and supporting colleagues and management.
- Proactively inform management of any necessary structural repairs to maintain a luxurious environment.
- Adhere to Richemont's established policies and standards.
- Provide post-sale support to ensure impeccable after-sales service.
Qualifications
- Proven experience as a Sales Advisor in luxury or high-end retail.
- Fluency in French and English, with proficiency in Arabic, Russian, or Spanish being advantageous.
Skills
- Exceptional customer service skills.
- Strong communication and interpersonal abilities.
- Proficiency in CRM and clienteling tools.
- Sales-driven with a focus on achieving targets.
- Ability to work collaboratively in a team environment.
Experience Requirements
A minimum of one year of experience in luxury or high-end retail sales is required.
Job Benefits
Chloé offers a vibrant work environment with opportunities for professional growth and development within the Richemont Group.
Chloé Culture
Chloé fosters a culture of creativity, excellence, and positive impact, encouraging an entrepreneurial spirit and a convivial atmosphere among its employees.


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