Chloé Sales Consultant
Chloé, a distinguished brand within the Richemont Group, is renowned for its commitment to luxury, elegance, and innovation. As part of this prestigious conglomerate, Chloé offers a dynamic and inspiring work environment where creativity and excellence are at the forefront. Employees are encouraged to embody the brand's values and contribute to its legacy of sophistication and style.
- Cultivate and maintain long-term client relationships, providing exceptional customer service.
- Engage actively in CRM activities to achieve set objectives, utilizing clienteling tools effectively.
- Implement personalized communication campaigns and systematically collect and record client data.
- Leverage omnichannel services to enhance sales performance and meet individual and collective boutique targets.
- Participate in training sessions and commercial activities organized by the Boutique Director and Retail teams.
- Ensure the boutique's presentation is impeccable, supporting colleagues and management.
- Proactively inform management of any structural repairs needed to maintain a luxurious environment.
- Adhere to boutique management guidelines, including stock and inventory management.
- Provide post-sale support to ensure impeccable after-sales service.
- Comply with Richemont's established policies and standards.
- Experience as a Sales Consultant in luxury or high-end retail.
- Proficiency in French and English; a third language is advantageous.
- Strong client relationship management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in CRM tools and clienteling techniques.
- Ability to work collaboratively within a team.
- Attention to detail and commitment to maintaining luxury standards.
Minimum of one year of experience in luxury or high-end sales consultancy.
Employees enjoy a comprehensive benefits package, including opportunities for professional development and growth within the Richemont Group.
Chloé fosters a culture of creativity, excellence, and positive impact. The brand values entrepreneurial spirit and conviviality, encouraging employees to strive for excellence and innovation while maintaining a supportive and collaborative work environment.

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