Chloé Sales Associate

London • UK

Tuesday, November 4, 2025

Chloé, a distinguished name in the luxury fashion industry, operates under the prestigious Richemont Group. Known for its timeless elegance and commitment to craftsmanship, Chloé offers a dynamic and enriching work environment. As part of Richemont, employees benefit from a culture that values internal development and career mobility, fostering both personal and professional growth.

1. Deliver exceptional customer service and develop long-term client relationships.
2. Engage actively in CRM activities to meet targets and implement personalized outreach campaigns.
3. Capture and manage client data, focusing on high-value clients.
4. Utilize omnichannel services to enhance sales and meet KPIs.
5. Participate in training and commercial activities to improve sales performance.
6. Maintain an impeccable store environment and support operational excellence.
7. Comply with Richemont policies and support after-sales service.

1. Demonstrated ability to build and maintain client relationships.
2. Understanding of CRM and sales targets.
3. Familiarity with omnichannel retail services.

1. Strong customer service and communication skills.
2. Proficiency in clienteling tools and CRM systems.
3. Ability to work collaboratively in a team environment.
4. Attention to detail in store operations and client data management.

Previous experience in luxury retail or a similar customer-facing role is preferred.

Chloé offers opportunities for internal development and career mobility within the Richemont Group, enhancing both personal and professional growth.

Chloé fosters a culture of entrepreneurship, creativity, and excellence, encouraging employees to have a positive impact while cherishing togetherness. As part of Richemont, the company supports a collaborative and innovative work environment.