Chloé Sales Associate

London • UK

Tuesday, June 17, 2025

Chloé, a distinguished name in the luxury fashion industry, is part of the Richemont Group, a global leader in luxury goods. Known for its commitment to creativity and excellence, Chloé offers a dynamic and enriching environment for its employees, fostering both personal and professional growth within a prestigious and innovative brand.

1. Deliver exceptional customer service and foster long-term client relationships.
2. Engage actively in achieving CRM targets through personalized outreach and clienteling tools.
3. Capture and maintain comprehensive client data, focusing on high-value clients.
4. Utilize omnichannel services to enhance sales and meet store and individual KPIs.
5. Participate in training and commercial activities to achieve sales and CRM objectives.
6. Ensure the store environment and back-of-house are impeccably maintained.
7. Support after-sales services and ensure client satisfaction.
8. Comply with Richemont policies and standards.

1. Demonstrated entrepreneurial spirit and teamwork capabilities.
2. Proficiency in additional languages, particularly Mandarin or Arabic, is advantageous.

1. Exceptional customer service skills.
2. Strong communication and interpersonal abilities.
3. Proficiency in CRM and clienteling tools.
4. Understanding of omnichannel retail strategies.
5. Attention to detail and organizational skills.

Previous experience in luxury retail or a similar customer-focused environment is preferred.

Chloé offers opportunities for internal development and mobility, enhancing both personal and professional growth within the Richemont family.

Chloé values entrepreneurship, creativity, and excellence, fostering a collaborative and innovative workplace culture. As part of the Richemont Group, employees are encouraged to develop their skills and pursue career advancement opportunities.