Chloé Sales Associate

Tokyo • Japan

Wednesday, February 12, 2025

Chloé, a distinguished name in luxury fashion, operates under the esteemed Richemont Group, known for its commitment to excellence and innovation. As an employer, Chloé offers a dynamic and inclusive environment where creativity and passion are at the forefront of its operations. Employees are encouraged to embody the brand's values and contribute to its legacy of elegance and sophistication.

1. Provide exceptional customer service in alignment with Chloé's brand values and customer interaction style.
2. Conduct sales operations and customer service activities within the Chloé boutique.
3. Plan and execute shop events to enhance customer engagement.
4. Train and mentor junior and temporary staff to uphold service standards.
5. Propose and implement in-store displays and product arrangements.
6. Manage customer data and inventory control related tasks.
7. Perform related administrative tasks using PC software.

1. Minimum of 3 years of experience in customer service or sales, regardless of industry.
2. Strong passion for fashion and ability to embody Chloé's brand image.
3. Ability to work effectively in a team and communicate with customers, stakeholders, and team members.
4. Proactive in understanding company rules and executing tasks independently.
5. High awareness of sales targets and ability to devise and implement strategies to achieve them.

1. Exceptional customer service skills.
2. Strong communication and interpersonal skills.
3. Ability to work collaboratively in a team environment.
4. Proficiency in planning and executing events.
5. Competence in training and mentoring staff.
6. Strong organizational skills for inventory and data management.
7. Proficiency in using PC software for administrative tasks.

A minimum of 3 years in customer service or sales roles is required.

Employees at Chloé enjoy a supportive work environment that fosters professional growth and development, along with opportunities to engage with a prestigious luxury brand.

Chloé fosters a culture of elegance and innovation, where employees are encouraged to express their creativity and passion for fashion. The workplace is collaborative, with a strong emphasis on teamwork and effective communication.