Chloé Sales Assistant

Milan • Italy

Thursday, August 21, 2025

Chloé, a distinguished luxury fashion house under the Richemont Group, is renowned for its sophisticated and feminine designs. As part of a global conglomerate, Chloé offers a dynamic and inclusive work environment that values diversity and creativity, providing employees with the opportunity to contribute to a prestigious brand with a rich heritage.

1. Welcome and engage clients, fostering long-term relationships and ensuring exceptional customer experiences.
2. Achieve CRM targets through personalized outreach and effective use of CRM tools.
3. Capture and manage client data, focusing on high-value clients.
4. Deliver outstanding customer service to enhance individual sales performance.
5. Utilize omnichannel services to increase sales.
6. Meet store and individual sales targets and KPIs.
7. Participate in training and commercial activities as directed by management.
8. Stay informed about local market trends and competitor activities.
9. Maintain a pristine store environment and report any maintenance needs.
10. Adhere to Richemont policies and standards, ensuring compliance in all activities.
11. Support after-sales service and follow up with clients to ensure satisfaction.

1. Extensive experience in Women's Ready-to-Wear (WRTW).
2. Fluency in Italian and English; proficiency in Arabic is essential.

1. Excellent interpersonal and communication skills.
2. Strong computer proficiency.
3. Attention to detail and ability to multitask.

Extensive experience in Women's Ready-to-Wear (WRTW) is required.

Chloé offers a supportive and inclusive work environment, valuing diversity and creativity. Employees benefit from opportunities for professional growth within the Richemont Group.

Chloé, as part of the Richemont Group, prides itself on a culture that celebrates diversity, creativity, and innovation. The company values empathy, curiosity, courage, humility, and integrity, fostering a supportive and inclusive workplace where employees are encouraged to develop their potential.