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Chloé Sales Assistant
Chloé, a distinguished luxury fashion house under the Richemont Group, is renowned for its sophisticated and feminine designs. As part of a global conglomerate, Chloé offers a dynamic and inclusive work environment that values diversity and creativity, providing employees with the opportunity to contribute to a prestigious brand with a rich heritage.
- Welcome and engage clients, fostering long-term relationships and ensuring exceptional customer experiences.
- Achieve CRM targets through personalized outreach and effective use of CRM tools.
- Capture and manage client data, focusing on high-value clients.
- Deliver outstanding customer service to enhance individual sales performance.
- Utilize omnichannel services to increase sales.
- Meet store and individual sales targets and KPIs.
- Participate in training and commercial activities as directed by management.
- Stay informed about local market trends and competitor activities.
- Maintain a pristine store environment and report any maintenance needs.
- Adhere to Richemont policies and standards, ensuring compliance in all activities.
- Support after-sales service and follow up with clients to ensure satisfaction.
- Extensive experience in Women's Ready-to-Wear (WRTW).
- Fluency in Italian and English; proficiency in Arabic is essential.
- Excellent interpersonal and communication skills.
- Strong computer proficiency.
- Attention to detail and ability to multitask.
Extensive experience in Women's Ready-to-Wear (WRTW) is required.
Chloé offers a supportive and inclusive work environment, valuing diversity and creativity. Employees benefit from opportunities for professional growth within the Richemont Group.
Chloé, as part of the Richemont Group, prides itself on a culture that celebrates diversity, creativity, and innovation. The company values empathy, curiosity, courage, humility, and integrity, fostering a supportive and inclusive workplace where employees are encouraged to develop their potential.