Chloé Sales Advisor
Chloé, a distinguished brand under the Richemont Group, is renowned for its commitment to crafting luxury fashion with an emphasis on femininity and elegance. As an employer, Chloé offers a dynamic and inclusive environment where creativity and excellence are celebrated. The brand is dedicated to fostering long-term relationships with its clients and providing unparalleled service, making it a prestigious and rewarding place to work.
- Cultivate and maintain long-term client relationships, providing exceptional customer service.
- Engage actively in CRM initiatives and utilize clienteling tools to meet CRM objectives.
- Implement personalized communication campaigns and systematically collect client data.
- Utilize omnichannel services to enhance sales and achieve individual and collective boutique targets.
- Participate in training sessions and commercial activities set by management.
- Ensure the boutique's appearance is impeccable and report any structural repairs needed.
- Adhere to boutique management guidelines, including inventory participation.
- Support post-sale client interactions to ensure impeccable after-sales service.
- Comply with Richemont's established policies and standards.
- Minimum of one year experience as a Sales Advisor in luxury or high-end retail.
- Fluency in both French and English, with proficiency in Arabic, Russian, or Spanish being advantageous.
- Strong client relationship management skills.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team-oriented environment.
- Proficiency in utilizing CRM tools and omnichannel sales strategies.
At least one year of experience in luxury or high-end retail as a Sales Advisor.
Chloé provides a supportive work environment with opportunities for professional growth and development within the luxury fashion industry.
Chloé values entrepreneurial spirit, conviviality, and creativity, aiming to make a positive impact through its operations. The workplace culture encourages excellence and innovation, fostering a collaborative and inclusive atmosphere.


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