Chloé Retail Manager

Chloé, a prestigious fashion house established in 1952 by Gaby Aghion, is renowned for its commitment to liberating women's fashion through luxury ready-to-wear collections. As part of the Richemont Group, Chloé is dedicated to advancing women's empowerment and sustainability, as evidenced by its B Corp certification. The brand continually strives to create products with meaningful impact, fostering a workplace culture that inspires innovation and inclusivity.

1. Develop and execute business strategies in collaboration with the Managing Director to achieve commercial targets.
2. Manage boutique operations, ensuring compliance with company standards and policies.
3. Oversee CRM initiatives and clienteling campaigns to enhance client experiences.
4. Collaborate with cross-functional teams including Merchandising, Marketing, Finance, and HR to align with brand strategy.
5. Lead and motivate boutique managers and retail teams, ensuring effective staffing, training, and succession planning.

1. 10+ years of experience in retail operations and training within the luxury fashion industry.
2. Proven track record of driving business KPIs through strategic retail programs.
3. Exemplary ambassadorial skills representing Chloé in all interactions.

1. Strong leadership and motivational skills.
2. Excellent communication and influencing abilities.
3. Proficiency in English and computer skills.
4. Numerical acumen and attention to detail.

A minimum of 10 years in retail operations and training, with a focus on luxury fashion.

Competitive benefits package including opportunities for professional development and advancement within the Richemont Group.

Chloé fosters a dynamic and inclusive workplace culture that values creativity, sustainability, and the advancement of women. The brand encourages a collaborative environment where employees are inspired to innovate and contribute to meaningful change.